Amy Newsom
Saint Petersburg,FL
Summary
Solid, dependable, and hard-working candidate with a passion for challenging and satisfying employment. Actively seeking the perfect job opportunity. Proven track record of effectively managing multiple priorities and maintaining a positive attitude. Organized and dependable. Willing to take on additional responsibilities for team success. Strong analytical, communication, and teamwork skills for quick adaptation to new environments. Eager to contribute to team success and further develop professional skills. Enthusiastic and dedicated with a positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Circle K Convenience Store
04.2023 - 10.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Set up new sales displays each week with fresh merchandise.
Baker, Expeditor, Salad & Dessert Maker, Dishwasher
Texas Roadhouse
04.2021 - 02.2022
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained accurate inventory of baking supplies and ingredients.
- Cut and shaped dough for pies, rolls and other pastries.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Assisted wait staff with timely food delivery and guest requests.
- Checked food temperature regularly to verify proper cooking and safety.
- Plated and presented all dishes to match established restaurant standards.
- Verified proper portion sizes to consistently attain high food quality standards.
- Completed milkshakes and ice cream desserts for customers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Salesperson
Waffle House
12.2018 - 11.2021
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Inspected dishes and utensils for cleanliness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased sales significantly by upselling higher-end products to customers.
Prep Cook, Expeditor
Applebee's
05.2017 - 12.2018
- Managed opening and closing shift kitchen tasks.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Confirmed proper placement of products and side items while implementing special instructions.
- Assisted customers with carry-out service.
Cook/Server
Hotel Indigo
08.2016 - 11.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Communicated closely with servers to fully understand special orders for customers.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained food safety and sanitation standards.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Housekeeper
Hotel Indigo
08.2016 - 10.2016
Education
Bachelor Of Business Administration - Business Administration
USF
Tampa, FL09.2005
Prerequisites - Business
Hillsborough Community College
Tampa, FL01.2002
Certification In Web Design - Computer And Information Systems Security
Pasco-Hernando Community College
Dade City, FL06.2000
Skills
- Customer Service
- Customer Care
- Upselling
- Cooking
- Serving
- Restaurant experience
- Food Service
- Busser
- Food Preparation
- Kitchen Experience
- Dishwashing
- Expediting
- Food safety
- Culinary experience
- Food handling
- Knife skills
- Host/Hostess
Certification
- ServSafe Food Handler, 08/01/19, 08/01/23, Safe handling and food preparation certification.
- Food Handler Certification, Present
- Driver's License, 01/01/01, Present
Openschedule
- Open availability
- Prefer afternoon, evening, and overnight shifts.
- Weekdays and Weekends
- All holidays
- Welcomes calls to fill in shifts on short notice
Reliabletransportation
- Access to vehicle
- Bus Pass
- E Bike
Personal Information
- Authorized To Work In US: Citizen
- Over the age of 18
- Valid Social Security Card and Florida Drivers License
Timeline
Cashier
Circle K Convenience Store
04.2023 - 10.2024
Baker, Expeditor, Salad & Dessert Maker, Dishwasher
Texas Roadhouse
04.2021 - 02.2022
Salesperson
Waffle House
12.2018 - 11.2021
Prep Cook, Expeditor
Applebee's
05.2017 - 12.2018
Cook/Server
Hotel Indigo
08.2016 - 11.2017
Housekeeper
Hotel Indigo
08.2016 - 10.2016
- ServSafe Food Handler, 08/01/19, 08/01/23, Safe handling and food preparation certification.
- Food Handler Certification, Present
- Driver's License, 01/01/01, Present
Bachelor Of Business Administration - Business Administration
USF
Prerequisites - Business
Hillsborough Community College
Certification In Web Design - Computer And Information Systems Security
Pasco-Hernando Community College
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