Summary
Work History
Education
Skills
Timeline
Generic

Amy Olivares

Perris,CA

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Work History

Store Associate

Five Below
Lake Elsinore, CA
06.2024 - 10.2024
  • Assisted customers with product selection, pricing and availability.
  • Maintained knowledge of current promotions, policies concerning payment and exchanges.
  • Adhered to safety regulations when handling hazardous materials.
  • Operated scanning equipment for price checks and stock replenishment.
  • Ensured the cleanliness and tidiness of the store.
  • Processed returns and exchanges according to company policy.
  • Organized store displays to ensure maximum visibility of products.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Demonstrated excellent customer service skills at all times.
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.

Education

Undergrad Student - Business Economics

University Of California San Diego
San Diego, CA
06-2028

Skills

  • Effective communication
  • Problem-solving acumen
  • Customer service
  • Basic math skills application
  • Patience and empathy demonstration
  • Organization
  • Team leadership
  • Goal driven
  • Active listening
  • Communication skills
  • Bilingual/Multilingual
  • Sign language

Timeline

Store Associate

Five Below
06.2024 - 10.2024

Undergrad Student - Business Economics

University Of California San Diego
Amy Olivares