Margaret Yell
Dunlap,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Store Associate
Goodwill Industries, Inc
Dunlap, TN
02.2024 - Present
- Provided cash register operations and handled customer payments.
- Stocked merchandise on shelves.
- Provided exceptional customer service by handling complaints efficiently.
- Assisted with loading and unloading deliveries..
- Demonstrated excellent customer service skills at all times.
- Maintained knowledge of current policies concerning payment and exchanges.
- Ensured store merchandise is constantly refreshed by effectively stocking and replenishing shelves.
- Followed loss prevention guidelines to deter theft.
Dispatcher/Load Planner
iTruck logistics
Chicago
01.2023 - 06.2023
- Oversaw load planning, dispatch coordination, and maintained compliance with safety regulations at a small trucking company.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Foam Assembler
La-Z-Boy
Dayton, TN
07.2022 - 12.2022
- Performed assembly of foam pieces for La-Z-Boy Furniture, including loading them onto carts and scanning and staging them for production.
- Adhere strictly to health and safety regulations while carrying out daily tasks.
- Notify supervisors of any potential issues that may cause delays in production schedules.
Online Grocery Pickup
Walmart
Dunlap
03.2022 - 08.2022
- Demonstrated exceptional ability in accurately scanning products as per customer request, promptly picking specific items, and efficiently loading carts.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Scanned items when pulling from shelves to update system stock information.
Education
Southern Illinois University Carbondale
Carbondale, IL05-1986
High School Diploma -
Waverly High School
Waverly, IL05-1983
Skills
- Payment Processing
- Customer Service
- Product support
- Team Collaboration
- Effective communication abilities
- Cash Handling Accuracy
- Product Knowledge
- Reliability
- Goal-Driven
- Speech Clarity
- Analytical Skills
- Excellent Written and Verbal Communication
- Multitasking
- Problem-Solving
- Flexible Hours
- Effective Communication
- Store Policies and Procedures
- Professionalism
- Problem-solving aptitude
- Honest and Dependable
- Goal Setting
- Inventory and Stocking
- Adaptability and Flexibility
- Team Cooperation
- Self Motivation
- Continuous Improvement
- Adaptable and Flexible
- Task Prioritization
- Time management abilities
- Interpersonal Skills
- Friendly and Helpful
- Safety and Cleanliness Standards
- Positive Customer Engagement
- Attention to Detail
- Reliable and Responsible
- Cash Register Operation
Timeline
Store Associate
Goodwill Industries, Inc
02.2024 - Present
Dispatcher/Load Planner
iTruck logistics
01.2023 - 06.2023
Foam Assembler
La-Z-Boy
07.2022 - 12.2022
Online Grocery Pickup
Walmart
03.2022 - 08.2022
Southern Illinois University Carbondale
High School Diploma -
Waverly High School