Amy Ortega
York,PA
Summary
Achieved high standards of patient care through thorough needs assessment and effective healthcare team collaboration. Enhanced team performance by managing multiple responsibilities to deliver exceptional care. Improved patient comfort by diligently monitoring vital signs, maintaining sanitized environments, and assisting with personal hygiene tasks like toileting and grooming.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CNA
Inners Creek
Dallastown, PA
08.2024 - Current
Certified Nursing Aide
Spirit Trust Lutheran Homes
Chambersburg, PA
09.2020 - 05.2021
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Nursing Aide
St. Anne's Retirement Community Home
Columbia , PA
01.2009 - 07.2020
- Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maintained complete confidentiality with patient information to provide professional, secure medical services.
- Helped residents with their daily living activities.
- Filled in for the Scheduling Staff, occasionally assisted with payroll, Restocked the floors with supplies, took inventory.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Education
High School Diploma -
Donegal High School
Mount Joy, PA06.1994
Skills
- Implemented protocols to safeguard sensitive information and maintain confidentiality
- Oversaw comprehensive patient assessments to evaluate health conditions and inform treatment plans Collaborated with multidisciplinary teams to enhance patient care through detailed analysis of assessment data Championed initiatives to improve assessment processes and patient outcomes
- Facilitated patient management activities to enhance overall patient experience and satisfaction
- Provided direct patient care to enhance overall well-being and support recovery processes
- Evaluated participant feedback to enhance engagement strategies
- Documented behavioral observations to support research initiatives
Certification
- CNA - Certified Nursing Aide #9603554
Timeline
CNA
Inners Creek
08.2024 - Current
Certified Nursing Aide
Spirit Trust Lutheran Homes
09.2020 - 05.2021
Certified Nursing Aide
St. Anne's Retirement Community Home
01.2009 - 07.2020
High School Diploma -
Donegal High School