Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bartender and Server
St. Angelos
06.2021 - Current
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Crafted special drink and cocktail menu items for seasonal offerings.
Manager
Great American Cookies & Marble Slab
09.2017 - 06.2021
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Identified and communicated customer needs to supply chain capacity and quality teams.
International Trainer and Coach at Kagan Publishing and Professional DevelopmentInternational Trainer and Coach at Kagan Publishing and Professional Development