Amy Perales

• Supported team members in maintaining cleanliness and organization of workstations.
• Learned safety protocols and sanitation standards for food handling and preparation.
• Engaged with customers to provide exceptional service and address inquiries promptly.
• Organized inventory storage to optimize accessibility and minimize waste.
• Adapted to fast-paced environment by effectively managing multiple tasks simultaneously.
• Developed a positive work environment by fostering open communication and teamwork among staff members.
• Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
• Assisted team members during peak hours to maintain service quality and speed.
• Promoted menu items and specials to enhance customer experience and increase sales.
• Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
• Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
• Delivered exceptional customer service by attentively addressing guest needs and preferences.

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• Assisted in preparing and delivering catering orders for events and functions.
• Collaborated with team to set up dining areas efficiently and attractively.
• Managed inventory of catering supplies, ensuring adequate stock levels maintained.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.