Amy Perez

Brooklyn,NY

Summary

Results-oriented sales professional with 20+ years of experience in sales

management, including successfully leading and developing sales teams,

developing and implementing strategic sales plans, and driving significant

sales growth. Skilled in performance management, talent development,

and fostering a positive and high-performing sales culture.

years of professional experience

Anchor Health Home Care

Brooklyn, NY

12.2022 - Current

Provides reassurance, encouragement and a sense of connection to clients those who may be feeling lonely or isolated.
Developed strong relationships with patients, fostering trust and improving overall care experience.
Enables patients to stay in their homes by monitoring and recording patient condition, providing support and personal services, and teaching families.
Monitors patient condition by observing physical and mental condition, intake and output and exercise.
Support patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.
Assists patients by providing personal services such as bathing, dressing and grooming, mobility and other tasks that requires personal assistance.
Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.
Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient.
Advises on nutrition, cleanliness and housekeeping.
Records patient information by making entries in the patient journal and notifying nursing supervisor of changing or unusual conditions.

Foot Locker

Brooklyn, NY

01.1997 - 04.2025

Responsibilities included the managing and overseeing day-to-day operations of the store, leading in sales and keeping my team motivated to sell, training new hire’s, as well as established employees.
Ensured the entire team utilizes selling skills to personalize the shopping experience recruits, hire and retain effective employees.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security policies.
Instructed staff on appropriately handling and complicated sales and examined merchandise to verify that it was correctly priced and displayed.
Created an environment that inspired repeat customers and built customer loyalty in a new market.
Worked directly with the vender’s owners of the establishment to ensure their goals and visions were reached.
Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Provided training for new employees on daily procedures and store policies.
Managed full-cycle onboarding of employees from interviewing, extending offers, and obtaining the proper paperwork.
Created the weekly and monthly schedule to ensure coverage during business hours using spreadsheets.
Implemented new company policies to maximize the efficiency of employee closing time, ramp-up time, and the time-off request process.

US Census Bureau’s

01.2010 - 12.2010

Effectively communicated the importance of the census and the vital role of residents’ participation
Overcame objections and removed barriers to completing the online census questionnaire
Assisted residents with completing forms or referred them to available resources
Supported broader engagement at community events alongside census engagement managers

Touro College

New York, NY

Relationship Management: 20 years of corporate, customer, vendor, and employee management
Operations: Reporting, payroll, and Human Resources tasks
Management: Staff recruitment, training, onboarding, professional development, and performance evaluation