Amy Phelps
Jackson,MI
Summary
Detail-oriented professional with expertise in document preparation and office administration. Proven ability to streamline processes and enhance communication, ensuring operational efficiency and effective client relationships.
Overview
26
26
years of professional experience
Work History
Personal Assistant
Elizabeth Malone
Jackson, MI
10.2015 - Current
- Managed accurate expense tracking, ensuring precise reimbursement and budgeting records.
- Executed office administration tasks to enhance operational efficiency through organized systems.
- Prepared professional documents and presentations, maintaining clarity in all materials.
- Served as communication liaison between employer and clients, fostering robust working relationships.
- Streamlined filing systems for improved document accessibility, enhancing overall office organization.
Server/Bartender
Outback Steakhouse
Jackson, MI
04.2007 - 10.2015
- Provided excellent customer service to ensure satisfaction.
- Processed customer orders efficiently, ensuring accuracy and satisfaction.
- Executed cash handling procedures with precision and accountability.
- Executed daily cleaning tasks, upholding health and safety regulations.
- Provided exceptional service to high volume of daily customers.
Cashier
Sam's Club
Jackson, MI
02.2006 - 04.2007
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
Server/Bartender
Lonestar Steakhouse
Jackson, MI
03.2000 - 02.2006
- Provided excellent customer service to ensure satisfaction.
- Addressed customer inquiries and resolved conflicts to uphold service standards.
- Executed cash handling procedures with precision and accountability.
- Maintained knowledge of menu items to answer guest questions effectively.
- Provided exceptional service to high volume of daily customers.
Education
Graduate Certificate - Medical Transcription
Everett Community College
Everett, WA03-2020
Skills
- Document preparation
- Communication liaison
- Filing system management
- Time management
- Problem solving
- Attention to detail
Timeline
Personal Assistant
Elizabeth Malone
10.2015 - Current
Server/Bartender
Outback Steakhouse
04.2007 - 10.2015
Cashier
Sam's Club
02.2006 - 04.2007
Server/Bartender
Lonestar Steakhouse
03.2000 - 02.2006
Graduate Certificate - Medical Transcription
Everett Community College