Amy Poe
Rock Hill,SC
Summary
Experienced with program management, coordination, and execution. Utilizes strategic planning and resource allocation to ensure project success. Track record of fostering team collaboration and maintaining high standards of quality and efficiency.
Overview
9
9
years of professional experience
Work History
Program Administrator
Trident Medical Center
Charleston, SC
11.2022 - 01.2024
- Coordinate day-to-day operations
- Developed training materials for onboarding and compliance initiatives.
- Maintained and updated project related documents.
- Managed budget allocations effectively, ensuring optimal use of resources and timely delivery of services.
- Create, modify and terminate up to 90 application-based user accounts containing highly sensitive information
- Help resolve issues with IT department
Utilization Review Management Specialist
Cedar
Remote
10.2021 - 05.2022
- Gathered, organized and input information into digital database.
- Conducted regular reviews of operations and identified areas for improvement.
- Devised and implemented processes and procedures to streamline operations.
Physician Office Specialist
Roper Urology
Mt. Pleasant, SC
11.2020 - 10.2021
- Managed insurance verification processes, reducing claim processing times and improving revenue cycle accuracy.
- Obtain precertification for procedures; ensure authorization information is documented and consistent
- Collaborate with other departments to implement automation improvement strategies, optimizing overall patient care
- Prepare reports, invoices and letters
Program Counselor
Community Alternatives
Colorado Springs, CO
03.2015 - 01.2017
- Managed caseloads effectively, ensuring timely follow-ups with clients to assess ongoing needs.
- Conducted intake assessments to determine appropriate program services and support
- Created targeted goals and objectives for treatment plans
- Teach weekly psycho-education classes, building support, teaching life skills and connecting clients with resources
Education
Interdisciplinary Studies, BS - Psychology, Social Sciences
Liberty University
Lynchburg, VA08.2013
Skills
Healthcare operations
- Logistics oversight
- Budget administration
- Documentation Development
- ESAF
- Meditech
- MedHub
- ECW
- Cerner
- Epic
Timeline
Program Administrator
Trident Medical Center
11.2022 - 01.2024
Utilization Review Management Specialist
Cedar
10.2021 - 05.2022
Physician Office Specialist
Roper Urology
11.2020 - 10.2021
Program Counselor
Community Alternatives
03.2015 - 01.2017
Interdisciplinary Studies, BS - Psychology, Social Sciences
Liberty University