Amy Polentini-Jabs
Kenosha,WI
Summary
Talented Head Baker adept at preparing pies, pastries, cookies, and cakes. Competent trainer and employee mentor with a firm grasp of business needs, cost-control strategies and supply management. Seeking to offer many years' experience to a new growth-oriented position. Recognized for resourceful approach to meeting customer need in fast, demanding environment. Knowledgeable understanding of safety requirements to maintain safe workplace. A friendly and upbeat leadership style. Background includes developing unique creations to set the bakery apart from competition, deepen customer loyalty and improve bakery reputation.
Overview
26
26
years of professional experience
Work History
Head Baker
Oliver's Bakery
Kenosha, WI
01.2019 - 05.2022
- Supervised baking team, ensuring quality and consistency across all products.
- Developed innovative recipes to diversify product offerings.
- Trained staff on proper baking techniques and safe equipment usage.
- Inspected baking equipment to maintain cleanliness and safety standards.
- Established procedures for ingredient storage and rotation to prevent spoilage.
- Created visually appealing dessert trays for catering events.
- Measured, mixed, and prepared raw materials according to specifications and recipes.
- Packaged and labeled baked goods with precise descriptions and ingredient lists.
Lead
Froedtert South, Kenosha, Wisconsin
Kenosha, WI
01.2015 - 02.2019
- Executed daily duties to ensure smooth kitchen operations.
- Collaborated with diverse teams to effectively meet objectives and resolve product issues.
- Prepared food items adhering to safety and sanitation guidelines.
- Ensured timely meal delivery through effective kitchen staff collaboration.
- Maintained cleanliness of dining and food preparation areas.
- Operated kitchen equipment, including grills and fryers, in a safe manner.
- Trained new employees on food service protocols to enhance team readiness.
- Resolved customer inquiries and complaints professionally.
Manager
Polentini's Bakery
Kensoha, wi
01.1996 - 02.2012
- Managed daily bakery operations and staff scheduling to improve workflow and service delivery.
- Oversaw inventory management and ingredient ordering to ensure uninterrupted production.
- Implemented quality control measures to ensure product consistency and safety standards.
- Facilitated team meetings to collaboratively identify and solve operational challenges.
- Trained and evaluated bakery staff on proper baking techniques and safety procedures.
- Conducted market research to identify consumer preferences and adjust offerings accordingly.
- Established relationships with vendors for competitive pricing on raw materials.
- Developed new customer service programs to enhance customer satisfaction and loyalty.
Education
High School Diploma -
Tremper High School
Kenosha, WI05-1999
Skills
- Pastry baking and cake decorating
- Recipe development and menu planning
- Quality control and food safety compliance
- Allergy awareness and care
- Equipment maintenance and sanitation standards
- Inventory management and waste reduction
- Team leadership and collaboration
- Staff training and team player
- Catering experience and customer service
- Innovation and creativity
- Attention to detail and problem solving
- Time management and adaptability to trends
- Effective communication and professional manner
Timeline
Head Baker
Oliver's Bakery
01.2019 - 05.2022
Lead
Froedtert South, Kenosha, Wisconsin
01.2015 - 02.2019
Manager
Polentini's Bakery
01.1996 - 02.2012
High School Diploma -
Tremper High School