Amy Pyle
Saint Petersburg ,FL
Summary
Authorized to work in the US for any employer. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Dispatcher
JC Jet Aviation
Sanford , FL
04.2020 - 01.2023
- Load, weather, and fuel planning
- Air control, TSA and security compliance for the flight
- Routing and file the flight plan with the FAA
- Prepare a “release” and release the flight to the Captain
Front Office
Moreno Spine
Safety Harbor, FL
12.2019 - 03.2020
- Worked front office
- Verified insurance eligibility
- Ordered office supplies
- Referrals
Office Manager
Holiday Family Practice
Holiday, FL
11.2018 - 11.2019
- Provided assistance to Physicians required and requested
- Word processing transcription and research
- Various clerical and administrative functions
- Implementing and updating office policies procedures including appointments, processing mail, scanning charts
Customer Service Manager
Southern Jet Inc
Sanford, FL
06.2015 - 10.2017
- Prepared for in coming and outgoing private charters
- Processed transactions
- Ordered fuel for jets and hangers
- Ordered catering and rental vehicles
- Reservations for hotels
- Opening and closing responsibilities
Medical coder & Biller/ Dr. Secretary
Daniel Warner Family Chiropractic
Orlando, FL
09.2012 - 05.2015
- Pre-registering patients
- Coding and billing compliant
- Processing and submitting claims for payment
- Following up on claims revenue management cycle
- Created updated and maintained patients charts
- Ability to work from home or in conference calls social media taking and scheduling billing for Dr
- Warner
- Office supply shop scheduled luncheons
Education
Bachelor's - Medical Management
University of South Florida-St Petersburg
08.2017 - 08.2019
Associate - Medical coder and billing
Southern Technical College
08.2010 - 09.2012
Skills
Physiology KnowledgeLeadershipCustomer service (10 years)Financial servicesLanguagesSpanglish - IntermediateCertifications and LicensesFood HandlerOctober 2017 to October 2019AssessmentsCustomer Focus & Orientation — Highly ProficientAugust 2020Responding to customer situations with sensitivityFull results: Highly ProficientMedical Receptionist Skills — ExpertOctober 2020Managing physician schedules and maintaining accurate patient recordsFull results: ExpertIndeed Assessments provides skills tests that are not indicative of a license or certification, or continuedDevelopment in any professional field
Prioritizing calls
Verifying coverage
Organization and Time Management
Customer Relations
Dispatching procedures
Flexible and Adaptable
Attention to Detail
Decision-Making
Data Entry
Training and Development
Updating logs
Schedule Management
Service coordination
Delivery policies
Maintaining call metrics
Routing orders
Closing tickets
Dispatching field personnel
Prioritizing calls
Employee training
Timeline
Dispatcher
JC Jet Aviation
04.2020 - 01.2023
Front Office
Moreno Spine
12.2019 - 03.2020
Office Manager
Holiday Family Practice
11.2018 - 11.2019
Bachelor's - Medical Management
University of South Florida-St Petersburg
08.2017 - 08.2019
Customer Service Manager
Southern Jet Inc
06.2015 - 10.2017
Medical coder & Biller/ Dr. Secretary
Daniel Warner Family Chiropractic
09.2012 - 05.2015
Associate - Medical coder and billing
Southern Technical College
08.2010 - 09.2012