Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amy Quijano

West Valley City,UT

Summary

Dynamic Loan Officer with a proven track record at First Choice Money Center, excelling in client relations and financial advising. Skilled in loan origination and credit analysis, I foster strong relationships, ensuring informed decisions for clients. Committed to delivering exceptional customer service, I consistently enhance satisfaction and streamline loan processes.

Overview

2
2
years of professional experience

Work History

Loan Officer

First Choice Money Center
11.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Examined customer loan applications for loan approvals and denials.
  • Developed strong relationships with customers through high levels of customer service.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.

Crew Member

Mcdonalds
12.2023 - 09.2024

Shift Lead

Subway
02.2023 - 08.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.

Education

GED -

Granite Connection
Murray, UT
05.2025

Skills

  • Database management
  • Relationship building and management
  • Documentation review
  • Financial advising
  • Client relations
  • Credit analysis
  • Customer service-focused
  • Loan servicing
  • Consumer lending
  • Cash handling
  • Loan origination
  • Bilingual
  • Loans
  • Friendly

Languages

Spanish
Native or Bilingual

Timeline

Loan Officer

First Choice Money Center
11.2024 - Current

Crew Member

Mcdonalds
12.2023 - 09.2024

Shift Lead

Subway
02.2023 - 08.2023

GED -

Granite Connection

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Amy Quijano