Amy Raife
Des Moines
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Service and Engagement
Target
Des Moines
11.2020 - Current
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
Owner and Licensed Hairstylist
Self-employeed
Des Moines
05.2011 - Current
- Ensured compliance with applicable laws and regulations related to business operations.
- Identified new opportunities for growth, expansion, and diversification.
- Developed strategic plans to increase profitability and efficiency.
- Maintained relationships with existing clients by providing superior customer service.
- Set pricing structures according to market analytics and emerging trends.
Manager
Regis Hair Salon
West Des Moines
03.2008 - 05.2011
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Created monthly reports for senior management summarizing operational performance metrics.
Education
Bachelor of Science - Operations Management
Southern New Hampshire University
New Hampshire08-2025
Skills
- Project management
- Data analysis
- Supply chain optimization
- Customer service
- Process improvement
- Regulatory compliance
- Problem solving
Accomplishments
- Honor Roll
- Presidents List
- Trainer
Timeline
Service and Engagement
Target
11.2020 - Current
Owner and Licensed Hairstylist
Self-employeed
05.2011 - Current
Manager
Regis Hair Salon
03.2008 - 05.2011
Bachelor of Science - Operations Management
Southern New Hampshire University
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