Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Amy Ramirez

Monmouth,IL

Summary

Dynamic professional with extensive experience at McDonald’s, excelling in employee training and customer service. Proven ability to enhance team performance through effective coaching and strong relationship-building skills. Committed to maintaining high food safety standards while delivering exceptional guest experiences in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald’s
08.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.

Waitress

La Pequeñita Grocery Store
05.2022 - 10.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Education

High School Diploma - Marketing Business

Monmouth-Roseville High School
Monmouth, IL
05.2025

Skills

  • Customer service
  • Employee training
  • Food safety understanding
  • Problem-solving
  • Attention to detail
  • Relationship building

Certification

Food Safety Certification

Languages

Spanish
Native or Bilingual

Timeline

Crew Trainer

McDonald’s
08.2023 - Current

Waitress

La Pequeñita Grocery Store
05.2022 - 10.2024

High School Diploma - Marketing Business

Monmouth-Roseville High School

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Amy Ramirez