Summary
Overview
Work History
Education
Skills
Timeline
References
BusinessDevelopmentManager
Amy Ray

Amy Ray

Greeneville,TN

Summary

Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.

Overview

26
26
years of professional experience

Work History

Office Administrator

McCoy Construction & Forestry
Kingsport, TN
09.2024 - 08.2025
  • Streamlined daily office operations to boost workflow efficiency.
  • Provided comprehensive administrative support to project managers for timely documentation.
  • Interacted with customers and personnel, addressing inquiries through phone and email.
  • Organized filing systems, managing both electronic databases and physical records.
  • Maintained personnel files for Human Resources, ensuring compliance with legal guidelines.
  • Explained company policies, benefits, and procedures to employees and applicants.
  • Assisted in budget preparation by accurately entering data into financial tracking systems.
  • Coordinated meetings, conferences, travel arrangements, and other events as needed.

FID Processor/Automation Equipment Operator

Wal-Mart Distribution Center #6039
Midway, TN
05.2020 - 09.2024
  • Processed problem freight from UPS and FedEx loads for efficient identification.
  • Utilized automated robots to streamline freight processing and storage operations.
  • Collaborated with maintenance teams to troubleshoot equipment performance issues.
  • Manually removed damaged freight from storage to maintain operational integrity.
  • Recovered malfunctioning robots from structure and re-inducted fresh robots promptly.

Cashier

Dunne Manning
Bulls Gap, TN
01.2018 - 05.2020
  • Customer service.
  • Cash handling.
  • Lottery sales/redemptions.
  • Inventory audits.
  • Check in vendors and orders being delivered.

Office Manager

Bob's Tree Service, Inc.
Hobart, IN
04.1999 - 06.2010
  • Customer service, in office, on the phone and on job sites.
  • Maintain equipment and vehicle schedules for insurance.
  • Handled Workmans comp claims.
  • Organized a county wide leaf vac program, won the bid and ran that program for 6 consecutive seasons.
  • Accounts Payable/Recivable.
  • Payroll clerk.
  • Assistant to the owner directly.

Education

AS - Criminal Justice with a Law Enforcement specialty

Ivy Tech Community College
Valparaiso, IN
04.2008

Skills

  • Microsoft Office proficiency
  • Administrative support and office management
  • Database entry and word processing
  • Time management
  • Verbal and written communication
  • Billing and policy communication
  • Telephone reception
  • Customer interaction

Work Type

Full Time

Work Location

RemoteOn-Site

Timeline

Office Administrator

McCoy Construction & Forestry
09.2024 - 08.2025

FID Processor/Automation Equipment Operator

Wal-Mart Distribution Center #6039
05.2020 - 09.2024

Cashier

Dunne Manning
01.2018 - 05.2020

Office Manager

Bob's Tree Service, Inc.
04.1999 - 06.2010

AS - Criminal Justice with a Law Enforcement specialty

Ivy Tech Community College

References

References available upon request.

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