Amy Rennison
South Lake Tahoe,CA
Summary
Proven leader and efficient multitasker, excelled at Stateline Brewery & Restaurant by enhancing guest satisfaction and streamlining operations. Skilled in cash handling and team leadership, significantly improved service delivery through exceptional customer service and a strong work ethic. Expert in high-volume dining environments, consistently ensuring top-notch cleanliness and food safety standards.
Overview
10
10
years of professional experience
Work History
Server, Bartender, and Banquet Lead
Stateline Brewery & Restaurant
06.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager and Bartender
Xhale
05.2014 - 06.2020
- Accomplished multiple tasks within established timeframes. Such as scheduling and inventory.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associate of Science - Dental
Carrington College
Sacramento, CA06.2012
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Safe Food Handling
- High-volume dining
- Team Leadership
Timeline
Server, Bartender, and Banquet Lead
Stateline Brewery & Restaurant
06.2020 - Current
Manager and Bartender
Xhale
05.2014 - 06.2020
Associate of Science - Dental
Carrington College