NATHAN MCLAURIN
Santa Ana,CA
Summary
Motivated server/bartender with an engaging personality and a flexible approach. Recognized for being upbeat, friendly, and adept at anticipating customer needs to create enjoyable dining experiences. Enthusiastic about contributing expertise to new and emerging restaurants, offering exceptional service and fostering a positive atmosphere.
Overview
8
8
years of professional experience
Work History
Server/Bartender/Banquet Server/Server Trainer
Maggiano's Little Italy
05.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server/Busser/Line Cook
Grimaldi's Pizzeria
06.2016 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant health code standards.
Barback/Bartender
Resorts World Las Vegas
06.2022 - 01.2023
- Answered customer questions about food and beverage items and assisted with menu selections.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Restocked ice, condiments, and snacks.
- Delivered food to customers at bar and tables.
- Replaced empty kegs and soda syrups.
- Developed first experience behind multiple fast paced bars, eventually training to bartend.
Education
Associate of Science - Construction Technology
Orange Coast College
Costa Mesa, CA05-2026
High School Diploma -
Faith Lutheran Middle School & High School
Las Vegas, NV06-2016
Skills
- Verbal Communication Skills
- Strong Work Ethic
- Exceptional Customer Service
- High-Volume Dining
- Safe Food Handling
- Leadership Skills
- Problem Solving Ability
- Team Oriented
- Daily Specials Memorization
- Cash Handling
- Professional Appearance
- Guest Engagement
Timeline
Server/Bartender/Banquet Server/Server Trainer
Maggiano's Little Italy
05.2023 - Current
Barback/Bartender
Resorts World Las Vegas
06.2022 - 01.2023
Server/Busser/Line Cook
Grimaldi's Pizzeria
06.2016 - 05.2023
Associate of Science - Construction Technology
Orange Coast College
High School Diploma -
Faith Lutheran Middle School & High School
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