Amy Roberts
Liberty,MO
Summary
Reliable professional who is a detail-oriented team player with strong organizational and interpersonal skills. Successful at maintaining and managing multiple priorities and projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Crime and Intelligence Analyst
Independence, MO Police Department
06.2014 - Current
- Proficient in providing timely and relevant intelligence information to further criminal investigations.
- Identify patterns and trends affecting Independence and within the Kansas City, MO metro area.
- Collect, arrange, and input pertinent information into multiple database systems.
- Safeguard sensitive information and monitor access to critical files.
- Detail oriented in creating case files for prosecution of federal level narcotics charges.
- Strong multitasking ability and working with multiple supervisors efficiently.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Onboard new employees by providing training and all material needs.
Investigations Administrative Assistant
Independence, MO Police Department
06.1999 - 06.2014
- Safeguard sensitive information and monitor access to critical files.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained working schedules for multiple units under the Investigations branch
- Entry and maintenance of payroll for multiple units under the Investigations branch.
- Proficient and accurate in transcriptions of interviews pertaining to major cases for trial.
- Managed filing systems, entered data, and completed other clerical tasks.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Created and maintained all pertinent records and files for all major cases for presentation to State prosecutors.
- Assisted in onboarding of new employees by providing training, and all materials needed.
- Assisted in Police Property room as needed after hours or in the absence of clerk.
Records Clerk/Front Desk Officer
Independence, MO Police Department
04.1996 - 06.1999
- First line of contact for civilians and outside agencies in person and by phone.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- ing out of jail.
- Safeguard sensitive information and monitor access to critical files.
- Take over the phone or in person reports from citizens on crimes that have occurred.
- Handle the purchase of police reports and back ground checks.
- Followed confidentially regulations to maintain privacy.
Education
No Degree -
Blue River Community College
Independence, MOHigh School Diploma -
Blue Springs High School
Blue Springs, MO05.1994
Skills
- Proficiency in transcribing of interviews and statements
- Effective communications with multiple supervisors, coworkers and outside agencies
- Proficient knowledge in all Microsoft Suite products
- Deadline Adherence
- Data Research and Validation
- Hold a secret level security clearance through Homeland Security
- Experienced in maintaining office equipment
- Trend and Statistical analysis
- Accurately relay complex information to supervisors
- Experienced in efficiently maintaining scheduling, leave time, and payroll entry
- Information Gathering
Accomplishments
- Recognized by City Prosecutors for the new implementation of creating and maintaining major cases.
- Recognized in the work and assistance in complex federal cases.
- Created a new procedure for weapon releases through City Court.
Affiliations
- International Association Crime Analysts
- International Association of Law Enforcement Intelligence Analysts
Timeline
Crime and Intelligence Analyst
Independence, MO Police Department
06.2014 - Current
Investigations Administrative Assistant
Independence, MO Police Department
06.1999 - 06.2014
Records Clerk/Front Desk Officer
Independence, MO Police Department
04.1996 - 06.1999
No Degree -
Blue River Community College
High School Diploma -
Blue Springs High School
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