Amy Rockow
New Port Richey,Florida
Summary
A dedicated learner with a strong academic foundation, seeking to leverage my theoretical knowledge and passion for finance to contribute to a dynamic organization. Possessing excellent communications and teamwork skills with a known strong work ethic and a eagerness to continuously learn and grow.
Overview
16
16
years of professional experience
Work History
Bartender
Timber Greens Community Association
09.2021 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Handle cash transactions accurately, operate the POS system, and adhere to all cash handling procedures.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Varsity Club
03.2013 - 03.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Engage with guest, actively listen to their needs, and provide personalized recommendations based on their preferences and the menu offering.
- Handle challenging situations with professionalism, including addressing customer concerns or conflicts, and escalate issues when necessary.
Bartender
Beef 'O' Brady's
02.2007 - 03.2013
- Contribute to a positive team environment, actively supported coworkers, and participating training sessions or staff meetings as required.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Completed requisitions to maintain required stock par levels.
Education
Bachelor of Science - Finance
University of South Florida
Tampa, FL05.2024
Associate of Arts -
St. Petersburg College
Tarpon Springs, FL05.2022
Skills
- Excellent Attention to Detail
- Strong Organization
- Flexible Team Player
- Self-Motivated Professional
- Documentation Skills
- Technical Skills
- Problem Solving
- Critical Thinking
- Exceptional Communciation Skills
Timeline
Bartender
Timber Greens Community Association
09.2021 - Current
Bartender
Varsity Club
03.2013 - 03.2021
Bartender
Beef 'O' Brady's
02.2007 - 03.2013
Bachelor of Science - Finance
University of South Florida
Associate of Arts -
St. Petersburg College
Similar Profiles
Valery CruzValery Cruz
Housekeeping/Front Desk Receptionist at Timber Pines Community AssociationHousekeeping/Front Desk Receptionist at Timber Pines Community Association
Mariah HigginsMariah Higgins
Accounting Clerk at Calaveras Timber Trails AssociationAccounting Clerk at Calaveras Timber Trails Association
Arthur SmithArthur Smith
Assistant Manager at Tahoe Timber Trails AssociationAssistant Manager at Tahoe Timber Trails Association