Amy Roe
Fort Plain,NY
Summary
Certified Medical Coding Specialist with comprehensive background in fast-paced medical environments. Proven ability to accurately and efficiently assign ICD-10, CPT, and HCPCS codes based on medical record documentation. Strong knowledge of anatomy, physiology, disease processes, and medical terminology. Successful track record in improving coding accuracy through effective process improvements.
Overview
8
8
years of professional experience
Work History
Personal Care Aide
Visiting Nurses Home Care
Johnstown, NY
07.2024 - Current
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided emotional support to clients by listening to their concerns and providing comfort.
- Maintained clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Reported concerns to nurse supervisor to promote optimal care.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained accurate records of services provided, documenting any changes in condition or behaviors observed during visits.
- Assisted with ambulation using appropriate equipment such as walkers or wheelchairs.
- Acted as an advocate for the rights of patients while upholding all laws pertaining to patient confidentiality.
Pharmacy Technician
Gloversville Pharmacy
Gloversville, NY
11.2018 - 07.2024
- Counseled patients on proper medication usage and potential side effects.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Prepared prescription transfers to other pharmacies.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Performed regular medication audits to ensure compliance with regulatory standards.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Personal Care Aide
Home Helpers LLC
Hagaman, NY
06.2017 - 11.2018
- Provided emotional support to clients by listening to their concerns and providing comfort.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Maintained clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Reported concerns to nurse supervisor to promote optimal care.
- Followed safe lifting and transferring techniques to transport residents.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Organized and maintained supplies in the home environment to ensure client safety.
- Transported patients to medical, dental and personal care appointments.
Education
CCA - Medical Billing And Coding
Bryan University
Tempe, AZ04-2025
Skills
- Data entry and management
- Medical billing
- Procedural coding
- Inpatient records coding
- Healthcare claim coding
- Medical terminology
- Continuing education
- HCPCS coding
- Data security procedures
- Medical coding and abstracting
- Ethical standards
Accomplishments
- 4.0 GPA in Medical Billing and coding Program
- Exceptional Aide Award from Home Helpers LLC
- NHTD and TBI certified
Medical Billing and Coding
Familiar with 3M encoder and use of the Electronic Health record.
Fluent knowledge of medical terminology, anatomy , and Physiology.
AHIMA certified by February 2025
CCA certification by April 2025
Timeline
Personal Care Aide
Visiting Nurses Home Care
07.2024 - Current
Pharmacy Technician
Gloversville Pharmacy
11.2018 - 07.2024
Personal Care Aide
Home Helpers LLC
06.2017 - 11.2018
CCA - Medical Billing And Coding
Bryan University
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