Jonaysia Dunnican
The Bronx,NY
Summary
Looking for a position in a top-notch facility that is dedicated to providing evidence-based and holistic care.
Dedicated and meticulous administrative assistant with over 3 years of experience who excels at prioritizing, completing multiple tasks at once, and following through on project objectives. Consistent Professional in customer-focused management with experience identifying issues and implementing solutions. Strategic planner and operational leader with a track record of increasing organizational performance, productivity, efficiency, and profitability. Pharmacy Clerk with experience in medication preparation and insurance communications. Recently certified as a Pharmacy Technician with experience as a retail cashier and a data entry clerk in a medical office. Highly skilled at filling and labeling prescriptions accurately, keeping track of drug inventories, and updating pharmacy records. Medical Assistant with advanced administrative and clinical skills in dermatology. Organizes medications, doctor appointments, and personal activities with ease. Highly organized when it comes to completing multiple tasks at the same time.
Overview
7
7
years of professional experience
Work History
Personal Care Aide
Community Home Health Care - Recruiting Office
Yonkers, US
05.2020 - 01.2024
- Provided social support to individuals by transporting them to events and activities, as well as medical appointments and shopping trips.
- Kept track of progress and recorded any changes in status.
- Kept them mentally alert by entertaining, conversing, and reading aloud to patients.
- Kept the patient area clean, safe, and well-organized.
- Assisted clients with daily living needs such as bathing and personal grooming to maintain self-esteem and general wellness.
- Built rapport with patients in order to create a safe and trusting environment in which to provide care.
Cross Trainer Shift Manager / Pharmacy
CVS Pharmacy
White Plains, US
08.2022 - 10.2024
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Developed and implemented new training initiatives, such as online modules, interactive software, language labs, and online programs, to ensure that employees receive ongoing training in order to achieve long-term success.
- Properly allocated resources, budgets, inventories, training support, and team-building materials to increase overall productivity.
Shift supervisor trainee / pharmacy technician
CVS Pharmacy
Kennesaw, US
07.2020 - 08.2022
- Created efficient work schedules for each team member on a two week basis to meet deadlines and staff shifts properly.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Led company-wide teams in developing effective business plans and strategies to achieve the company's stated vision.
- Ordered medicines on a daily basis to ensure that demands and needs were met.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
BDC Representative
Hennessy Honda of Woodstock
Woodstock, Georgia
06.2020 - 08.2022
- Provided each customer with exceptional service by listening to their concerns and answering their questions.
- Increased brand awareness by creating statement templates for outside sales counselors to use.
- Monitored and responded to internet sales leads from company website and third party sites within time frame.
- Determined customer automotive needs by asking relevant questions and working to develop relationships.
- Followed required scripts and guidelines for all inbound and outbound sales calls.
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
- Retrofitted a number of local businesses and homes in order to reduce energy costs and increase efficiency.
Pharmacy Technician
CVS Pharmacy
Yonkers, US
12.2018 - 06.2020
- Kept track of the ordering of pharmacy medication stock in order to keep inventory streamlined and costs low.
- Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
- Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
- Calculated dosage, filled prescriptions and prepared prescription labels.
- Entered orders into system and filled medication orders.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Reviewed and monitored patient medication files and lab data in hospital setting.
- Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
- Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
- Resolved third-party rejection claims.
Home Health Aide
Castle Rock Home Care
The Bronx, New York
02.2024 - Current
Education
High School -
Hastings High School
Hastings-on-Hudson, NY06-2018
Skills
- Customer service
- Lead prospecting
- Data Management
- Data analysis
- Operational improvement
- Recruitment
- Budgeting
- Team building
- Problem resolution
- Medication dispensing
- Team collaboration
- Interpreting orders
- Drug utilization review
- Answering customer questions
- Patient confidentiality
- Drug safety
- Data entry
- Foley catheters
- Culturally-competent care
- Staff Coaching
- First aid and safety
- Minor surgery assistance awareness
- One-on-one Instruction
- Feeding assistance
- Healthy meal preparation
- Scheduling
- Hospice philosophy understanding
Timeline
Home Health Aide
Castle Rock Home Care
02.2024 - Current
Cross Trainer Shift Manager / Pharmacy
CVS Pharmacy
08.2022 - 10.2024
Shift supervisor trainee / pharmacy technician
CVS Pharmacy
07.2020 - 08.2022
BDC Representative
Hennessy Honda of Woodstock
06.2020 - 08.2022
Personal Care Aide
Community Home Health Care - Recruiting Office
05.2020 - 01.2024
Pharmacy Technician
CVS Pharmacy
12.2018 - 06.2020
High School -
Hastings High School