Amy Romano
Gretna,LA
Summary
Hard Working Customer Service Representative Comfortable with a High Paced Work Environment. Self Sufficient Individual that is Highly Motivated and Willing to Exceed Expectations.
Overview
14
14
years of professional experience
Work History
Accounts Receivable Clerk
Thionville Surveying
New Orleans, LA
05.2025 - 01.2026
- Processed and recorded customer payments using accounting software to ensure accurate financial reporting.
- Reconciled accounts receivable transactions, identifying discrepancies and resolving issues promptly.
- Communicated with clients regarding outstanding invoices, enhancing cash flow through effective follow-up.
- Collaborated with team members to streamline invoicing processes, reducing turnaround time for billing cycles.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
Manager
Bayou Hospitality
New Orleans, LA
01.2024 - 05.2025
- Oversaw daily operations, ensuring adherence to service standards and operational guidelines.
- Managed team schedules, optimizing resource allocation for peak efficiency.
- Developed training programs, enhancing staff performance and customer service skills.
- Implemented cost-control measures, reducing expenses while maintaining quality service delivery.
- Coordinated events and promotions, driving increased guest engagement and revenue growth.
Acme Truck Lines
Gretna, LA
01.2012 - 06.2014
- Create spreadsheets to track important customer information and orders.
- Transfer data from hard copy to digital database.
- Update customer information in database.
- Search for and investigate information contained in files to ensure completeness and accuracy.
- Perform regular database backups to secure data.
- Provide occasional administrative support.
- Sort and organize hard copies of paperwork after entering data electronically.
- Type in data quickly and efficiently.
- Verify outdated data and make any necessary changes to records.
Education
High School Diploma - undefined
West Jefferson High School
Harvey, LA01.2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Time management
Timeline
Accounts Receivable Clerk
Thionville Surveying
05.2025 - 01.2026
Manager
Bayou Hospitality
01.2024 - 05.2025
Acme Truck Lines
01.2012 - 06.2014
High School Diploma - undefined
West Jefferson High School