Marianne Douglas
Mesa,AZ
Summary
Attentive, Detail-Oriented accounting clerk with 15 years of experience in accounting and customer service. Accurate record keeping. Able to multi-task and successfully meet all deadlines.
Overview
18
18
years of professional experience
Work History
Accounts Payable & Receivable Clerk
Tempe Dodge
Tempe, AZ
08.2018 - Current
- Reconciled bank and credit card accounts monthly.
- Processed customer payments and set up payment plans.
- Resolved vendor and employee inquiries about invoices and purchases quickly through research.
- Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
- Reviewed vendor invoices and expense reports, identifying discrepancies.
- Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments.
- Researched and resolved collections disputes to maintain customer relationships.
Teller Associate
Bank of Champaign
Champaign, IL
01.2017 - 07.2018
- Assisted customers by phone and in person by answering banking questions and recommending solutions.
- Researched account information regarding loans and deposits.
- Maintained confidentiality of bank records and client information.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Adhered to financial services security and audit procedures.
Property Manager Office Administrator
Greek Mana
Champaign, IL
05.2013 - 07.2018
- Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
- Pitched in to help with office tasks during busy periods and staff absences.
Accounts Payable & Receivable Executive
Beebe Trucking
Champaign, IL
11.2012 - 05.2018
- Reconciled bank and credit card accounts monthly.
- Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
- Followed detailed end-of-month accounting procedures to verify proper balancing of accounts and readiness for new month.
- Tracked employee time and attendance for payroll.
- Processed customer payments and set up payment plans.
- Resolved vendor and employee inquiries about invoices and purchases quickly through research.
- Maintained accuracy when reviewing and reconciling general ledger.
Loan Operations
Busey Bank
Champaign, IL
02.2007 - 11.2012
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Maintained complete confidentiality of submitted information according to release guidelines.
- Obtained repeat business by building strong customer relations and delivering world-class customer service.
- Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.
Education
Some College (No Degree) - Business Administration
Parkland College
Champaign, ILSkills
- Financial statement preparation
- Accounting operations management
- Account reconciliation
- Vendor relationships
- Invoicing and billing
- Friendly, positive attitude
- Clerical
- Computer skills
- Planning
- Reliable and trustworthy
- Troubleshooting
Timeline
Accounts Payable & Receivable Clerk
Tempe Dodge
08.2018 - Current
Teller Associate
Bank of Champaign
01.2017 - 07.2018
Property Manager Office Administrator
Greek Mana
05.2013 - 07.2018
Accounts Payable & Receivable Executive
Beebe Trucking
11.2012 - 05.2018
Loan Operations
Busey Bank
02.2007 - 11.2012
Some College (No Degree) - Business Administration
Parkland College
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