Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Roome

Summary

Medical Assistant with over 10 years of experience working with fast-paced multidisciplinary teams. Career experience in both the clinical and clerical aspect of the medical field. Detail oriented and strong organizational skills. Educated in HIPAA practices and protocol.

Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Team-oriented, dependable and performance-driven. Focused and self-motivated to get work done in current work from home position.

Overview

20
20
years of professional experience

Work History

Billing Specialist

First Nation Group
02.2021 - Current
  • Self motivated to complete work in current work from home position
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Reduced billing errors, leading to decrease in customer complaints, by conducting regular audits of billing data.
  • Maintain standard operating procedures documents for new staff and existing
  • Completed daily invoicing of 100+ sales orders
  • Email monthly vendor statements
  • Monitor invoice inbox and send to appropriate department or respond to purchasing agent

Medical Assistant

Michigan Medicine Regional Alliance for Healthy Schools
09.2015 - 11.2020
  • Check-in and check-out of patients
  • Schedule patients for MD, NP, RD and SW visits
  • Enhanced campus partnership experiences with residents and interns
  • Phone triage
  • Triage Walk-ins
  • Obtain patient vitals and enter in MiChart
  • Maintaining up to date patient records
  • Order, transport, manage and administer vaccines
  • Manage medications and equipment
  • Organizing Vision and Mobile Dentist Day
  • Keep up-to-date list of registered students in excel
  • Recruit for YAC and therapeutic groups
  • Develop and maintain strong communication skills with school staff
  • Volunteering for the RAHS 5k
  • Community Outreach including informational table at parent teacher conferences, sporting events and back to school events
  • Highlighting health center services with student body during lunch, in classrooms, Halloween trunk or treat, nutrition month, Valentines dance

Certified Medical Assistant

Michigan Medicine Orthopedic Clinic
01.2015 - 09.2015
  • Obtain patient vitals
  • Suture removal for post-op visits
  • Staple removal for post-op visits
  • Wound care
  • Ordering x-rays for patient visits
  • Scheduling patients for follow-up visits
  • Process patient report outcome survives
  • Prepare a sterile field for injections

Certified Medical Assistant

IHA Chelsea Family & Internal Medicine
05.2011 - 12.2014
  • Coordinates the intake of new and existing patients in an ambulatory healthcare setting by performing insurance/referral verifications, obtaining history, and scheduling of specialty/routine office visits
  • Performs records management, reception duties, data entry, insurance claims, ICD-10 and transcription
  • Reads and records patient vitals into electronic medical record system, and answers patient questions
  • Administers patient vaccines, medications, and prescription refill requests
  • Assists physicians with minor patient office surgeries, EKG's, and patient assessments
  • Manages routine and emergent patient health matters in a calm and professional manner
  • Trains new staff members and student externs

Insurance Biller

Leigh High Valley Physical Therapy Center
05.2005 - 04.2006
  • Issued medical bill invoices for first, past due, and final notices
  • Processed insurance billing adjustments for services rendered
  • Arranged patient payment plans with agreeable terms

Education

Associates - Health Science, Majored in Medical Assistant Program

Jackson Community College
04.2011

Skills

  • Billing systems and software
  • Invoice Processing
  • HIPAA Compliance
  • Payment posting
  • Month-end closing procedures
  • Invoicing proficiency
  • Microsoft Office
  • Customer Service
  • Payment Processing
  • 10-Key Data Entry

Timeline

Billing Specialist

First Nation Group
02.2021 - Current

Medical Assistant

Michigan Medicine Regional Alliance for Healthy Schools
09.2015 - 11.2020

Certified Medical Assistant

Michigan Medicine Orthopedic Clinic
01.2015 - 09.2015

Certified Medical Assistant

IHA Chelsea Family & Internal Medicine
05.2011 - 12.2014

Insurance Biller

Leigh High Valley Physical Therapy Center
05.2005 - 04.2006

Associates - Health Science, Majored in Medical Assistant Program

Jackson Community College

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Amy Roome