Amy Roschy
Erie,PA
Summary
Competent Phlebotomy Technician experienced working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
9
9
years of professional experience
Work History
Donor Floor Supervisor
Octapharma Plasma Center
Erie, PA
08.2019 - 06.2021
- Maintained donor floor operations to include plasmapheresis donation procedures to maintain donor safety and quality of product.
- Oversaw operation and maintenance of automated plasmapheresis machines.
- Conducted performance reviews of donor floor staff.
- Supervised and performed venipuncture and plasma collection.
- Maintained compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Owner of Cleaning and Organizing Services
Your Go To Girl
Erie, PA
07.2015 - 07.2019
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
Phlebotomist
UPMC
ERie, PA
12.2018 - 05.2019
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Travel Phlebotomist
Quest Diagnotics
Erie, PA
04.2018 - 04.2019
- Packaged and shipped specimens to central lab daily.
- Conducted venipuncture and other CT procedures.
- Reviewed patient records for accuracy and completeness.
- Centrifuged blood samples as outlined in clinical protocols.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Operations Manager
Valerio;s Italian Restaurants
Erie, PA
09.2014 - 07.2015
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Certified Ophthalmic Assistant
Laser Eye Surgery Of Erie
Erie, PA
09.2003 - 01.2005
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Measured and recorded visual acuity and color vision testing.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
Education
No Degree - General Studies
Edinboro University of Pennsylvania
Edinboro, PACertification - Phlebotomy
Institute of Medical And Business
Erie12.2018
Certificationation - Ophthamologist Assistant
Silva Learning Center
Erie04.2002
High School Diploma -
Mcdowell High School
Erie, PA06.1989
Skills
- Employee Training Program
- Employee Supervision
- Time Management
- Administrative Staff Supervision
- Facility Oversight
- Patient Advocacy
- Problem Resolution
- HIPAA Guidelines
- Performance Monitoring
Accomplishments
- Won "Outstanding student award" award in 2018.
- Supervised team of 15 staff members
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Timeline
Donor Floor Supervisor
Octapharma Plasma Center
08.2019 - 06.2021
Phlebotomist
UPMC
12.2018 - 05.2019
Travel Phlebotomist
Quest Diagnotics
04.2018 - 04.2019
Owner of Cleaning and Organizing Services
Your Go To Girl
07.2015 - 07.2019
Operations Manager
Valerio;s Italian Restaurants
09.2014 - 07.2015
Certified Ophthalmic Assistant
Laser Eye Surgery Of Erie
09.2003 - 01.2005
No Degree - General Studies
Edinboro University of Pennsylvania
Certification - Phlebotomy
Institute of Medical And Business
Certificationation - Ophthamologist Assistant
Silva Learning Center
High School Diploma -
Mcdowell High School