Summary
Work History
Education
Skills
References
Timeline
Generic

Barbara Lee

4850 Addison Rd. Unit 122,MD

Summary

Dynamic and experienced healthcare professional with 28 years of expertise in healthcare management seeking a challenging role as a Phlebotomy Supervisor in a customer-centric organization where leadership and management skills can drive excellence in healthcare services.

Work History

Donor Floor Supervisor

ADMA Biocenter
  • Provided comprehensive training for phlebotomists and processors, adhering to SOP
  • Ensured donor safety and optimized donor floor operations
  • Proficient in Haemonetics machine setup and donor management
  • Administered necessary interventions for donor reactions
  • Managed payroll, time off requests, and recruitment processes
  • Efficiently handled inventory and facilitated sample processing for plasma shipment.

Sr. Medical Respite Counselor

Community Connection Inc.
  • Delivered compassionate support to ill, elderly, and mentally disabled clients
  • Documented client progress and conducted holistic health assessments
  • Facilitated professional interventions and group therapy sessions
  • Conducted medical assessments for COVID-positive clients, ensuring medication adherence.

COVID Vaccine Coordinator/Resource Trainer and STI Study Coordinator

Family & Medical Counseling Services Inc.
  • Managed COVID vaccine inventory, provided staff training, and administered vaccines
  • Coordinated COVID testing and vaccination events within the community
  • Oversaw data collection and management for HIV and STI studies
  • Conducted outreach initiatives to educate the community on STD prevention.

Pre-Analytical Laboratory Supervisor

Quest Diagnostics - Shady Grove Medical Center
  • Supervised phlebotomy technicians, conducted performance evaluations, and managed payroll
  • Ensured operational efficiency and adherence to patient care protocols
  • Conducted interviews, training sessions, and maintained departmental metrics.

Support Services Supervisor

Lab Corp
  • Managed service representatives and coordinated specimen pickups for multiple accounts
  • Prepared payroll reports, maintained inventory, and optimized courier routes
  • Cultivated strong client relationships to ensure exceptional service delivery.

Education

Skills

  • Registered Medical Assistant (RMA)
  • BLS Certified
  • Advanced EMT Certified
  • HIPAA Certified
  • Proficient in Medical Terminology
  • Typing Speed: 50 wpm
  • Customer Service Oriented
  • Conflict Resolution Training
  • Audits and Inspections
  • Excellent Computer Skills (Microsoft Word, Excel, PowerPoint)
  • Bookkeeping (Accounts Receivable and Payable)
  • Epic Systems
  • Employee Work Scheduling
  • Employee Supervision

References

Available upon request

Timeline

Donor Floor Supervisor

ADMA Biocenter

Sr. Medical Respite Counselor

Community Connection Inc.

COVID Vaccine Coordinator/Resource Trainer and STI Study Coordinator

Family & Medical Counseling Services Inc.

Pre-Analytical Laboratory Supervisor

Quest Diagnostics - Shady Grove Medical Center

Support Services Supervisor

Lab Corp

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Barbara Lee