Overview
Work History
Timeline
background-images

Amy Sanchez

Stafford,TX

Overview

14
14
years of professional experience

Work History

Customer Service Representative

ENCO Utilities Company
Houston, TX
03.2021 - 12.2024
  • Documented conversations with customers to track requests, problems, and solutions using Siomaker and AS/400.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.

Data Entry Specialist

Chase Bank
Houston, TX
02.2014 - 05.2015
  • Coordinated, scheduled and executed in-depth data entry projects for the IT Specialist that worked on Chase bank systems throughout the US.
  • Verified and logged deadlines in response to daily inquiries and requests.
  • Communicated with coworkers regarding deadlines and project milestones.

Receptionist

Blue Bonnet Nutrition (sold in Whole Foods)
Sugar Land, TX
02.2011 - 04.2012
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.

Timeline

Customer Service Representative

ENCO Utilities Company
03.2021 - 12.2024

Data Entry Specialist

Chase Bank
02.2014 - 05.2015

Receptionist

Blue Bonnet Nutrition (sold in Whole Foods)
02.2011 - 04.2012

Similar Profiles

CREATE PROFILE
Amy Sanchez