Amy Sanford
Puyallup
Summary
Proactive Front End Associate skilled in team collaboration and time management. Known for problem-solving aptitude and attention to detail, consistently meeting performance goals while fostering a positive shopping atmosphere.
Overview
4
4
years of professional experience
Work History
Front End Associate
Costco Business Center
Fife
08.2022 - Current
- Delivered exceptional customer service, significantly enhancing shopping experience and customer satisfaction.
- Engaged customers with a warm greeting to enhance their shopping experience upon arrival and identified their needs.
- Assisted customers in locating products and answering inquiries.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Educated customers on product features and benefits.
- Recommended, selected and located merchandise based on customer desires.
- Created organized merchandise displays to attract customer attention to enhance product visibility and accessibility.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Collaborated with team members to ensure smooth daily operations.
- Consistently met all performance goals set by management.
- Provided feedback from customers to store management to improve service and products.
- Ensured compliance with all safety policies and procedures.
Education
Associate of Arts - Art History
Pierce College
Puyallup, WASkills
- Customer service
- Visual merchandising
- Product promotion
- Store operations
- Communication skills
- Attention to detail
- Team collaboration
- Task prioritization
- Conflict resolution
- Product advice
- Efficient time management
- POS operations
- Store organization
- Retail transactions
- Problem-solving aptitude
- Task prioritization
- Relationship building
Timeline
Front End Associate
Costco Business Center
08.2022 - Current
Associate of Arts - Art History
Pierce College