Amy Schaefer
Bakersfield,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Gap & Warranty Cancellation Clerk
Love Automotive Group
Bakersfield, California
06.2022 - Current
- Organize and maintain filing systems for confidential documents.
- Maintain and ordered inventory of office supplies and equipment as needed.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Reviewed files, records and other documents needed to obtain, process and respond to information as requested.
- Completed and mailed contracts and checks accordingly to proper company.
Service Receptionist
Infiniti of Bakersfield
Bakersfield, CA
08.2021 - 06.2022
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Updated and recorded customer or client information to maintain accounts.
- Processed Customer and Warranty payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Performed data entry tasks into various computer systems accurately and promptly.
- Scheduled and confirmed appointments.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Housekeeping
Village at Seven Oaks Assisted Living Facility
Bakersfield, CA
10.2019 - 06.2021
- Responsible for rotational cleaning duties for elderly residents on a weekly basis
- Facilitated and managed supplies including inventory, tracking, and ordering.
Groomers Assistant
Bakersfield Veterinary Hospital
Bakersfield, CA
10.2013 - 04.2017
- Perform pet grooming services such as washing, brushing, clipping nails and cleaning ears
- Super headed and maintained the scheduling of services, inventory control, and received/organized client files and documents.
Housekeeping
Vagabond Inn North
Bakersfield, CA
10.2009 - 10.2013
- Managed guest relations and customer service at the front desk while assisting with organization of files and invoices
- Cleaning service including laundry, room maintenance, and guest service.
Customer Service Agent
ACS Dept. of Education
Bakersfield, CA
12.2007 - 06.2008
- Managed inbound and outbound calls on a multi-line phone system to provide customer service and arrange payment arrangements
- Documentation management and file maintenance to ensure data accuracy.
Education
Medical Office Specialist -
Kaplan College
01.2009
High School Diploma -
Taft Union High School
01-2002
Skills
- Microsoft Office
- Record Sorting and Filing
- Multi-line Phone System
- Written /Oral Communication
- Time Management
- Customer Service / Hospitality
- Extremely Organized
- Cash Management
- Scheduling
- Data Entry and 10-Key
References
- Melissa Perry (661) 623-3554, Planning Chief of Emergency Services - Tetra Tech / Cal Recycle
- Stacy Greene (661) 808-1856 Assistant Business Office Manager - Love Automotive Group
- Trevin Willis (661) 564-1165 Executive Directer-The preserve at Woodland Hills
Timeline
Gap & Warranty Cancellation Clerk
Love Automotive Group
06.2022 - Current
Service Receptionist
Infiniti of Bakersfield
08.2021 - 06.2022
Housekeeping
Village at Seven Oaks Assisted Living Facility
10.2019 - 06.2021
Groomers Assistant
Bakersfield Veterinary Hospital
10.2013 - 04.2017
Housekeeping
Vagabond Inn North
10.2009 - 10.2013
Customer Service Agent
ACS Dept. of Education
12.2007 - 06.2008
Medical Office Specialist -
Kaplan College
High School Diploma -
Taft Union High School
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