Amy Schwalberg
Smallwood,NY
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Coordinator/field Public Health Nurse
Visiting Nurse Services of New York
Jericho, NY
02.2002 - 03.2020
- Facilitate communication between healthcare teams
- Manage referral processes for new patients
- Coordinate patient care plans and schedules
- Develop strategies for patient engagement
- Assist in implementing health programs and services
- Monitor compliance with healthcare regulations
- Update patient records and documentation systems
- Support staff training and development initiatives
- Facilitated communication between different departments in order to resolve issues quickly.
- Monitored inventory levels and ordered additional supplies as needed.
- Resolved customer complaints in a timely manner while upholding company standards.
- Ensured compliance with company policies and procedures related to project management activities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Researched and prepared reports required by management or governmental agencies.
- Maintained calendars of upcoming events, meetings and deadlines.
- Resolved customer complaints or answered customers' questions.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Interpreted and explained work procedures and policies to brief staff.
- Provided public health nursing care to clients in their homes and in the community.
- Provided patients with vaccinations with consideration for dosage requirements, contraindications and possible side effects.
- Investigated outbreaks of communicable diseases such as influenza or tuberculosis.
- Conducted home visits to ensure compliance with treatment regimens.
- Attended continuing education programs related to public health topics.
- Planned and coordinated patient and family teaching and health education.
- Provided follow-up care after hospital discharge or referral from a physician office.
- Offered information and answered questions from public while advising on protective safeguards.
- Initiated programs to address health needs of families with emphasis on women and children.
- Gathered, organized and disseminated information from various sources that included health plans, hospitals, providers and government entities to appropriate individuals.
- Collaborated with local health departments and other community partners.
- Answered phone calls, emails, letters and faxes and efficiently provided accurate information and responses.
- Actively participated in team meetings to discuss client progress towards goals.
- Promoted healthy habits and practices in outreach materials and presentations.
- Performed assessments for each individual case to determine best fit for materials and services.
- Maintained up-to-date and comprehensive electronic and paper filing systems.
- Developed individualized plans of care for clients based on assessment findings.
- Provided case management services for individuals at risk for chronic diseases or illnesses.
- Maintained accurate records of patient encounters according to HIPAA guidelines.
- Provided patients with post-discharge follow-up and recommended available counseling programs.
- Assessed clients' eligibility for federal and state benefits programs.
- Facilitated access to medical services and other resources for clients.
- Tested clients for common conditions and referred to other community resources based on specific needs.
- Monitored immunization records and provided vaccinations as needed.
- Coordinated with physicians and other healthcare professionals regarding client care plans.
- Established relationships with families, schools, churches and other organizations to provide support services for clients.
- Administered vaccinations according to established protocols and guidelines.
- Conducted assessments of client's physical, mental, emotional and social health needs.
- Assisted with program evaluation activities to assess effectiveness of interventions.
- Counseled patients on lifestyle changes that can improve overall health outcomes.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Educated clients about preventive health measures, including nutrition, exercise and disease prevention.
Education
Bachelor of Science - Nursing
Long Island University
Brooklyn, NY05-1979
Skills
- Patient engagement strategies
- Public health education
- Problem solving
- Time management
- Attention to detail
- Client relationship building
- Effective communication
- Client coordination
- Team collaboration
- Writing requirements
- Multitasking and organization
- Discretion and confidentiality
- Best practices implementation
Certification
- Professional registered Nurse License 323018-1 New York State
Timeline
Coordinator/field Public Health Nurse
Visiting Nurse Services of New York
02.2002 - 03.2020
Bachelor of Science - Nursing
Long Island University