Amy Scrivo
Fall River,MA
Summary
Results-oriented professional seeking a career transition, with a proven track record in customer relations and identifying new business opportunities. Demonstrates strong skills in strategic planning, team leadership, and sales, consistently achieving outstanding results. Committed to learning and growth within an organization to reach new objectives.
Overview
9
9
years of professional experience
Work History
Business Development Manager
24 Auto Group
East Providence, RI
07.2018 - Current
- Led strategies to enhance achievements across 11 automotive dealerships.
- Developed and executed strategic business plans to achieve revenue and growth targets.
- Prepared reports on performance metrics such as revenue growth rate, inbound vs outbound opportunities and lead-to-customer ratios.
- Identified and pursued upselling and cross-selling opportunities within the existing client base.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Coached, developed and motivated team to achieve revenue goals.
- Optimized operational processes to improve efficiency and effectiveness in business development activities.
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Collaborated with marketing team members to design promotional materials.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Product Specialist
Somerset Subaru
Somerset, Massachusetts
01.2016 - 07.2018
- Participated in sales meetings and calls, providing expert product knowledge and support.
- Maintained positive working relationship with fellow staff and management.
- Trained new specialists to present company products or services.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Answered customer inquiries regarding product features, pricing, and availability.
- Placed special orders or called other stores to find desired items.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Followed up with customers to build long-term relationships and successful referrals.
Education
Some College (No Degree) - Business Management
Johnson & Wales University
Providence, RISkills
- Performance metrics
- Consultative and relationship selling
- Proficient in Portuguese
- Prospecting
- Sales leadership
- Team collaboration
- Mentoring and coaching
- Goals and performance
- Forecasting
Accomplishments
- Was promoted to manage business development center for 11 service centers in 2019
- Employee of the year 2020
- Exceeded highest goal of 4,500 appointments in department history to 4,685
References
References available upon request.
Timeline
Business Development Manager
24 Auto Group
07.2018 - Current
Product Specialist
Somerset Subaru
01.2016 - 07.2018
Some College (No Degree) - Business Management
Johnson & Wales University