Amy Scroggins
Fontana,CA
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
46
46
years of professional experience
Work History
Medical Assistant
Shapiro Stafford Yee Polonsky
Covina , CA
2020.10 - Current
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted medical facilities to schedule patients for admission.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted back office patient processes to reduce office wait times.
Medical Assistant
Optum, UnitedHealth Group
Covina , CA
1978.12 - 2020.10
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Assisted back office patient processes to reduce office wait times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Education
High School Diploma -
Charter Oak High School
Covina, CA1978-06
Skills
- Patient Care Coordination
- IDX appointment scheduling
- Patient Scheduling
- Data Entry
- Payment Collection
- Medical terminology knowledge
References
References available upon request.
Timeline
Medical Assistant
Shapiro Stafford Yee Polonsky
2020.10 - Current
Medical Assistant
Optum, UnitedHealth Group
1978.12 - 2020.10
High School Diploma -
Charter Oak High School
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