Detail-oriented and organized with over 16 years of experience in office work and community outreach. Driven and fast-learning individual with exceptional organizational talents and customer service skills. Excellent communication and attention to detail, with the ability to maintain accurate records and documentation.
Overview
21
21
years of professional experience
Work History
Front Office Clerk
Paulding County School District
07.2024 - Current
Managed front desk operations, ensuring efficient check-in and check-out processes for students and visitors.
Coordinated communication between faculty, parents, and students to streamline information flow.
Organized and maintained student records using electronic filing systems for easy access and retrieval.
Assisted in scheduling appointments, meetings, and events to enhance organizational efficiency.
Maintained a professional and welcoming atmosphere, resulting in Positive interactions with students, parents, guests, and board members.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport.
Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
Company Owner and Designer
Cottontail Designs
01.2018 - 05.2026
As the owner of an online and in person clothing boutique, I keep an entrepreneurial mindset in order to proficiently manage all aspects of the boutique business, including operations, finance, inventory management, online visibility, and customer relations.
I manage all accounts payable and receivable, reconcile bank statements and credit card transactions to maintain accurate financial records, prepare monthly financial reports, including balance sheets, income statements, and cash flow statements. I keep meticulous accuracy of inventory records, pricing, and transactions.
Records Lead, Orthodontic Assistant, Treatment Coordinator, and Marketing Director
Due West Orthodontics
01.2013 - 01.2020
In the role of Records Lead and Orthodontic assistant, I helped with various clinical procedures such as taking X-rays, impressions, and dental photographs, as well as placing and removing orthodontic appliances, all while interacting with and helping patients feel at ease during their appointment times.
As a Treatment Coordinator and marketing director, I greeted new patients, managed patient schedules, prioritized daily task lists, and maintained a well-organized office environment. I developed and maintained professional relationships with referring doctors, and attended additional trainings to stay up to date with ever changing trends.
Hospice Coordinator and Marketing Director
American Medical Equipment
01.2006 - 01.2011
As the Hospice Coordinator, my job duties included taking orders by phone, arranging deliveries, preparing invoices, processing payments from customers, data entry, and maintenance of financial records in accounting software including Excel and Quickbooks. During this time, I provided administrative support and trained new employees on procedures and job roles.
As the Marketing Director, I made weekly visits to referring medical offices while building and maintaining lasting healthy relationships in the field. I held a keen understanding of market trends, managed marketing budgets, and had a vast understanding of customer needs in order to exceed their expectations.
Education
Kennesaw State University
01-2006
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East Paulding High School
01-2004
Skills
Time-management
Communication
Customer Service
Leadership
Creativity
Critical Thinking
Relationship Building
Adaptability
Project Management
Work prioritization
Listening skills
Hospitality services
Conflict management
Timeline
Front Office Clerk
Paulding County School District
07.2024 - Current
Company Owner and Designer
Cottontail Designs
01.2018 - 05.2026
Records Lead, Orthodontic Assistant, Treatment Coordinator, and Marketing Director
Front Office Clerk at St. Gregorios Medical Mission Multi-Speciality Hospital ,ParumalaFront Office Clerk at St. Gregorios Medical Mission Multi-Speciality Hospital ,Parumala