Janiya Banks
Vine Grove,KY
Summary
Adept at schedule management and possessing strong problem-solving skills, I significantly enhanced customer satisfaction at Walmart by streamlining processes and efficiently managing transactions. My background in office and administrative roles, complemented by a CPR certification, showcases my ability to prioritize tasks and deliver results in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Office Clerk
North Hardin High School
2024.05 - 2024.08
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Responded to inquiries from callers seeking
- Organized staff paperwork and phone list
Cashier
Walmart
2022.04 - 2024.01
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
OGP
Walmart
2023.04 - 2023.10
•Packaged orders for customers
•Delivered groceries to customers
Education
Academic Highschool Diploma -
North Hardin High School
Radcliff , KY Skills
- CPR Certification
- Schedule Management
- Office Supply Management
- Work Prioritization
- Medical Terminology
- Document Management
- Administrative Skills
- Problem-solving skills
- Listening Skills
- Cash Handling
- Hospitality services
- Time Management
Affiliations
• NHHS Dance Team
• NHHS Choir
• President of NHHS Student Council
•NHHS Pep Club
•HOSA
•NAACP
Certification
•CPR Certification
•State Registered Nursing Assistant
Timeline
Front Office Clerk
North Hardin High School
2024.05 - 2024.08
OGP
Walmart
2023.04 - 2023.10
Cashier
Walmart
2022.04 - 2024.01
Academic Highschool Diploma -
North Hardin High School
•CPR Certification
•State Registered Nursing Assistant
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