Amy Shelton
Pontotoc,MS
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
31
31
years of professional experience
Work History
Waitress
Primos Cafe
Madison, MS
04.2023 - 06.2026
- Provided friendly and attentive service to enhance customer dining experiences.
- Took accurate food and drink orders from customers at Primos Cafe.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Maintained cleanliness and organization of dining area throughout shifts.
- Developed positive relationships with regular customers through friendly conversation.
Health Information Analyst
St. Dominic's Hospital
Jackson, Mississippi
08.2013 - 03.2017
- Analyzed patient data for accuracy and compliance with healthcare regulations.
- Maintained electronic health record systems to ensure data integrity and security.
- Reviewed medical records for completeness and adherence to coding standards.
- Collaborated with healthcare teams to improve data management processes.
- Developed reports on health information trends for departmental reviews.
Teacher's Assistant
His Kids Daycare
Greenwood, Mississippi
09.2009 - 07.2012
- Assisted lead teacher in daily classroom activities and lesson preparation.
- Facilitated small group activities to enhance children's cognitive skills and teamwork.
- Supported children's social and emotional development through structured play activities.
- Monitored children's behavior and provided guidance to foster a positive environment.
- Communicated effectively with parents regarding children's progress and daily activities.
Admissions Counselor
North Mississippi Medical Center
Tupelo, Mississippi
09.1995 - 10.1997
- Maintained accurate records of all inquiries, applicants, acceptances, denials, and withdrawals from admission processes.
- Responded promptly to inquiries from parents or guardians regarding admissions procedures or policies.
- Collaborated with healthcare professionals to promote educational programs effectively.
Education
Itawamba Community College
Tupelo, MSMeridian Community College
Meridian, MSSkills
- Customer service
- Complaint resolution
- Order management
- Customer relationship management
- Team collaboration
- Attention to detail
- Time management
- Effective communication
- Problem solving
- Adaptability
Timeline
Waitress
Primos Cafe
04.2023 - 06.2026
Health Information Analyst
St. Dominic's Hospital
08.2013 - 03.2017
Teacher's Assistant
His Kids Daycare
09.2009 - 07.2012
Admissions Counselor
North Mississippi Medical Center
09.1995 - 10.1997
Itawamba Community College
Meridian Community College