Versatile Property Manager bringing solid blend of people skills combined to implement and enforce property rules and regulations. Looking to return to onsite management.
Overview
25
25
years of professional experience
Work History
Real Estate Agent
DFW
Dallas, Texas
06.2012 - Current
Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue. Specialized in foreclosed homes.
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Collected fees and documented payment processes for property transactions.
Advertised client properties through websites, social media and real estate guides.
Liaised between buyers and sellers to provide positive experiences for both parties.
Used NTREIS and other realtor databases to find properties for clients.
Reviewed market research data and changed sales plans accordingly.
Presented purchase offers to sellers for consideration.
Assisted clients in financial planning for purchase.
Scheduler/Editor/Follow Up/Mystery Shopper
Ellis Property Management Services
Irving, Texas
04.2004 - Current
Developed, maintained and utilized diverse client base.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Contributed to team objectives in fast-paced environment.
Liaised between clients and support team to quickly resolve issues.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Worked independently with minimal supervision.
Set and achieved company defined goals.
Exceptional computer skills
Developed and maintained strong working relationships with professionals within assigned territory.
Trained new mystery shoppers on company policy and requirements.
Completed follow up with assigned shops.
Completed editing of regular shops, audio shops, and video shops to deliver to clients.
Apartment Manager
Estates Of Coppell Townhomes
Coppell, Texas
02.2013 - 06.2016
Conducted move-out and move-in inspections to determine charges for damages and market readiness.
Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
Prepared and processed lease and rental applications using Yardi.
Utilized social media, MLS, banners and signs to advertise vacant apartments.
Maximized rental income while minimizing expenses through effective planning and control.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Analyzed and evaluated monthly and quarterly financial statements.
Kept properties in compliance with local, state and federal regulations.
Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
Delivered emergency 24-hour on-call service for tenants on building issues.
All else required.
Apartment Manager
Devonshire Real Estate And Asset Management
Dallas, Texas
01.2012 - 12.2012
All requirements of on site manger.
Property Supervisor
MBS
Fort Worth, Texas
03.2005 - 12.2011
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Assessed property, compiled information and wrote reports regarding findings for submission to director.
Prepared specifications, solicited bids and approved subcontracts for building services.
Scheduled outside contractors for major maintenance issues.
Developed, reviewed and submitted property operating and capital budgets.
Handled disciplinary actions, performance appraisals and terminations of on site staff.
Promptly responded to tenant complaints and concerns for over ten properties.
Commercial Property Manager/Licensed Real Estate Agent at Equity Real Estate/ Nulf ManagementCommercial Property Manager/Licensed Real Estate Agent at Equity Real Estate/ Nulf Management