- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Graphic Design
- Crafting and DIY Projects
- I have a passion for photography and editing photos
Amy Sickler
Lambertville
Summary
Skilled receptionist experienced in customer service and administrative tasks. Recognized for maintaining records and ensuring communication, ready to contribute to a positive client experience.
Overview
2027
2027
years of professional experience
Work History
Receptionist/Assistant
Tecumseh Veterinary Hospital
Tecumseh, MI
2020 - Current
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Provided compassionate customer service, addressing client inquiries and concerns efficiently.
- Assisted veterinary staff with administrative tasks, enhancing workflow and communication efficiency.
- Maintained accurate patient records for patient history retrieval.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Assisted veterinarians in administering treatments and medications to animals.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Promoted a safe environment for both staff and patients by adhering to strict sanitation protocols in all work areas.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Restrained animals for examination and treatment.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
Administrative Assistant
Blanchard Strabler Funeral Home
Toledo, OH
2019 - 2020
- Assisted families with documentation requirements, providing compassionate support during difficult times.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed incoming phone calls to ensure efficient communication and customer service.
- Verified identities and witnessed signatures during notarization of various documents for legal validity.
Administrative Assistant
Collingwood Presbyterian Church
Toledo, OH
2018 - 2019
- Managed incoming phone calls to ensure efficient communication and customer service.
- Maintained website functionality and performance through regular updates and troubleshooting.
- Supported pastoral activities by providing assistance and guidance to congregants.
- Verified signatures and affirmed identities during notarization of various legal documents.
Clerk/Certified Notary Public
Oregon License Bureau
Oregon, OH
2013 - 2018
- Verified identities and witnessed signatures during notarization of various documents for legal validity.
- Oversaw documentation processes for vehicle registrations and state ID and license issuance, enhancing operational efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Performed electronic fingerprinting services, ensuring accuracy and adherence to BCI and FBI standards.
Education
Associate of Science - Interactive Media Graphic Design
Davis College
Toledo, OHHigh School Diploma -
Clay High School
Oregon, OHSkills
- Reception area maintenance
- Maintaining cleanliness
- Appointment scheduling
- Office organization
- Cash management
- Multi-line phone system operation
- Point-of-sale system
- Customer/Client relations
- Data entry
- Professional demeanor
- Documentation and reporting
- Administrative support
Interests
Timeline
Receptionist/Assistant
Tecumseh Veterinary Hospital
2020 - Current
Administrative Assistant
Blanchard Strabler Funeral Home
2019 - 2020
Administrative Assistant
Collingwood Presbyterian Church
2018 - 2019
Clerk/Certified Notary Public
Oregon License Bureau
2013 - 2018
Associate of Science - Interactive Media Graphic Design
Davis College
High School Diploma -
Clay High School