Jade Weber
Receptionist/Clerical
Versailles,KY
Summary
Personable and poised Receptionist with background offering administrative support and front office daily activity management. Highly organized with focus on maintaining neat filing systems, electronic records and reception area. Professional when answering phones, greeting building entrants and communicating with teammates or business leaders.
Overview
3
3
years of professional experience
Work History
Receptionist/Assistant
Kellwell Commissary
10.2023 - 12.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
- Answered central telephone system and directed calls accordingly.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Greeted numerous visitors, vendors and interview candidates.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Assisted with onboarding new clients and securing paperwork completion.
Waitress (seasonal Position)
Chimney Rock Marina
07.2021 - 06.2023
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
Education
Associate of Applied Science - Criminal Justice / Forensic Psychology
Bluegrass Community And Technical College
05.2001 -
High School Diploma -
Woodford County High School
Versailles, KY 05.2001 -
Skills
Mail Routing
Filing System Management
Document Scanning
Meeting Preparation
Reception Area Maintenance
Telephone Systems
Mail Management
Mail Sorting
Office Organization
Electronic Document Storage
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist/Assistant
Kellwell Commissary
10.2023 - 12.2024
Waitress (seasonal Position)
Chimney Rock Marina
07.2021 - 06.2023
Associate of Applied Science - Criminal Justice / Forensic Psychology
Bluegrass Community And Technical College
05.2001 -
High School Diploma -
Woodford County High School
05.2001 -