Amy Sizemore

• Engage customers, and promote specific merchandise.
• Handled vehicle purchases efficiently while adhering to company policies, ensuring accuracy in steps to the sale and paperwork.
• Helped customers compare and contrast in stock vehicles, make factory orders, and checked system for locating models at other stores.
• Provided positive first impressions to welcome existing, new, and potential customers.

Sales Professional & Audi Brand Specialist

• Acquired ongoing product knowledge and renewed certifications every quarter with the release of new products to ensure
• Effectively promoted and educated customers on the Audi product, set appointments for one-on-one meetings, negotiated and closed sales in person, on the telephone and via email
• Dutifully maintained a cloud-based CRM with detailed notes regarding each customer for future follow up including client specifics, timeframe for purchase, individual concerns, finance details and purchase motives
• Managed detailed contracts, completed necessary systematic paperwork for each transaction, advised customers regarding various financial options including lease versus purchase, and liaised with various departments to ensure all needs were met
• Constantly compared and contrasted competitors’ luxury products to show true value in the Audi product

• Negotiated purchase prices and explained sales, warranty, and optional products.
• Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
• Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
• Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.