Summary
Overview
Work History
Skills
Summaryofstrengths
References
Certification
Timeline
Generic
Christopher Ratcliff

Christopher Ratcliff

Cleveland,TN

Summary

To obtain a full-time position within your company offering challenge, accountability and an opportunity for career advancement. Highly motivated with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Sales Associate

Easy Auto
09.2010 - Current
  • Established relationships with new customers -Maintained existing customer base through meeting, emails and phone -Advised customers regarding payment options and other loans, leasing banking terms -Negotiated delivery and price variations -Kept Management daily updated with record of sales -Effectively carried out relevant paperwork -Kept track of quantities of cars on display -Maintained familiarity with used cars and kept updated about competitor products -Kept updated on changes in pricing

Sales Associate/Fleet Sales Manager

MHC -Kenworth
06.2018 - 06.2020
  • Managed a team of sales professionals, providing coaching and performance feedback to optimize team success.
  • Created strategic partnerships with relevant industry stakeholders to expand business networks and foster collaboration opportunities.
  • Achieved higher closing rates by effectively addressing customer concerns and demonstrating in-depth product knowledge.
  • Expanded sales territory through consistent outreach efforts and relationship building with potential clients.

Partner/Installer

R&R Vinyl Siding and Windows
02.2006 - 09.2010
  • Measured and placed bids on vinyl installation -Installed siding and windows -Supervised employees at job sight

Senior Customer Service Representative

Pioneer Credit Company
03.1998 - 02.2006
  • Assisted loan applicants -Pulled credit reports -Completed loan applications -Maintained daily and monthly customer collection calls and on location re-possession-collection

Skills

  • Time Management
  • Deal closing abilities
  • Problem-solving skills
  • Effective negotiation
  • Upselling strategies
  • Strong negotiation skills

Summaryofstrengths

  • Prompt, dependable, and flexible
  • Work effectively with others
  • Hard worker and good character

References

Available upon request

Certification

Dale Carnegie Course -Training Certificate

Timeline

Sales Associate/Fleet Sales Manager

MHC -Kenworth
06.2018 - 06.2020

Sales Associate

Easy Auto
09.2010 - Current

Partner/Installer

R&R Vinyl Siding and Windows
02.2006 - 09.2010

Senior Customer Service Representative

Pioneer Credit Company
03.1998 - 02.2006

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Christopher Ratcliff