Aaron Emeterio Molina
Dicks Sporing Goods
La Porte
2
Languages
5
years of professional experience
Dynamic and motivated Radiology student with a passion for human anatomy and physiology.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Experienced with academic research, project management, and effective communication. Utilizes analytical skills to evaluate complex information and deliver well-informed conclusions. Knowledge of time management and adaptability ensures consistent high performance in diverse academic settings.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Work History
Sales Associate
2 Months- Assisted customers in selecting sports equipment, providing product knowledge and recommendations.
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Managed inventory levels, ensuring stock availability and accurate product displays.
- Conducted product demonstrations, showcasing features and benefits to drive sales engagement.
- Resolved customer inquiries and complaints promptly, enhancing satisfaction and retention rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Managed over 50 customer calls per day.
- Increased sales by 10%.
- Implemented visual merchandising strategies to optimize product presentation and store layout.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
CASHIER
8 Months- Operate the cash register
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Provided a friendly and welcoming atmosphere
- Ensured items are bagged safely and accordingly
- Provided excellent customer service and assisted customers
- Maintained accurate cash drawer balances throughout shifts.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained a clean, organized, and visually appealing retail environment to attract and retain customers.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance throughout shifts, ensuring financial integrity.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Ensured compliance with company policies regarding cash handling and customer interactions.
RECEPTIONIST CLERICAL
1 Year 9 Months- Take and manage over 50+ calls daily
- Manage billing and invoices
- Driver dispatch
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Processed incoming calls, directing inquiries to appropriate departments promptly.
- Trained new reception staff on procedures and customer service expectations, fostering teamwork.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Maintained clean and welcoming reception area, contributing to a positive first impression for visitors.
- Organized, maintained and updated information in computer databases.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled assignments independently with good judgment and critical thinking skills.
- Compiled information from files and research to satisfy information requests.
ASSISTANT
1 Year 10 Months- Managed over 50 customer calls per day also Increased sales by 10%.
- Manage shipments, handling, displays, and inventory
- Plan and Create social media content through photos, videos, and advertisements
- Monitored sales activity to ensure customers were satisfied with the service and goods
- Assisted in design and production of custom apparel, ensuring alignment with client specifications.
- Coordinated order fulfillment processes, enhancing efficiency and reducing turnaround times.
- Managed inventory tracking using POS systems, maintaining accurate stock levels for timely reordering.
- Provided customer service support, addressing inquiries and resolving issues to improve satisfaction rates.
- Contributed to a positive work environment with strong interpersonal skills and a proactive teamwork attitude.
- Greeted guests with friendliness and professionalism.
- Collaborated with marketing team to develop promotional materials for product launches and events.
- Streamlined communication between departments, fostering collaboration on project timelines and deadlines.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Increased customer service success rates by quickly resolving issues.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Conducted quality control checks on finished products, ensuring high standards were consistently met.
- Organized training sessions for new staff, facilitating onboarding and knowledge transfer on operational procedures.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Education
Associate of Science - RADIOLOGY
High School Diploma
Skills
Sales skills
Client support
Exceptional customer service
Cash register operation
POS system operation
Transaction processing
Inventory tracking
Stocking and receiving
Merchandise display
Loss prevention tactics
Time management
Effective time management
Task prioritization
Multitasking
Analytical skills
Critical thinking
Issue resolution
Needs analysis
Communication skills
Active listening
Verbal communication
Team collaboration
Networking
Customer relationship management
Sales strategy development
Sales training
Performance tracking
Retail loss prevention
Adaptability to change
Goal setting
Approachable demeanor
Friendly and outgoing
Professionalism
Time organization
Cash management
Store management
Cash accuracy
Fitting room organization
Return process management
Effective communication
Customer relationship management
Performance tracking
Sales strategies
Customer service
Teamwork and collaboration
Problem-solving skills
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Sales Associate
Dicks Sporing Goods
05.2026 - 07.2026Read More
CASHIER
Walmart
04.2025 - 12.2025Read More
RECEPTIONIST CLERICAL
Muniz Transport
01.2023 - 10.2024Read More
ASSISTANT
She Said What Tees
03.2021 - 01.2023Read More
San Jacinto Community College
Associate of Science from RADIOLOGY
Read More
Yes Prep Northside Secondary
High School Diploma
Read More