Sherry Quisenberry

Maintained high standards of customer satisfaction consistently.

Surpassed standards to maintain product availability and ensure customer satisfaction.

• Built relationships with customers to encourage repeat business.
• Enhanced customer satisfaction by providing suitable products and services.
• Consistently met monthly sales targets through effective sales strategies.
• Evaluated customer requirements and applied suggestive selling strategies to boost sales.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Engaged with customers to effectively build rapport and lasting relationships.

Surpassed weekly sales targets consistently while delivering outstanding customer service.

Utilized in-depth menu knowledge to guide customers in selecting dishes.

Resolved customer issues with efficiency and professionalism.

• Ensured food quality and temperature compliance.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Guided new team members, enhancing a culture of teamwork and collaboration within kitchen staff.
• Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
• Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
• Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
• Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
• Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Calculated prices of ingredients to monitor food costs and control expenses.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
• Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
• Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
• Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
• Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
• Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.

• Answered customer questions about sizing, accessories, and merchandise care.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.