Amy Smith
Glendale,AZ
Summary
Professional with strong leadership and communication skills, adept at managing teams to achieve high performance. Skilled in conflict resolution, time management, and strategic planning. Highly adaptable and reliable, known for fostering collaboration and driving results. Prepared to lead with integrity and flexibility, ensuring alignment with organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Team Supervisor
Consumer Cellular
Phoenix, AZ
04.2022 - Current
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
- Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
- Promoted a culture of continuous improvement by encouraging innovation and problem-solving among team members.
- Provided ongoing coaching to enhance individual performance levels while fostering teamwork among employees.
- Managed performance reviews for a minimum of 15 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.
Operations & AP Manager
Walmart Stores
Jacksonville, FL
06.2002 - 08.2019
- Optimized cash flow management by negotiating favorable payment terms with vendors.
- Oversaw the implementation of electronic invoicing systems, leading to increased efficiency and reduced paper waste within the AP department.
- Enhanced internal controls through regular audits and compliance checks, strengthening financial integrity.
- Provided support during year-end close procedures and external audits which led to timely completion and identification of areas for improvement.
- Maintained strong professional relationships with suppliers, resulting in improved service levels for invoice inquiries, dispute resolutions, and account reconciliations.
Education
Some College (No Degree) - Legalman
United States Navy
Naples, ItalySkills
- Effective leadership
- Assignment delegation
- Report preparation
- Performance improvement
- Employee engagement
- Coaching and mentoring
- Attention to detail
Certification
- Wicklander & Zulawski; Interview and Interrogation Techniques - 2013
- United States Navy - Legalman, Honorable Discharge, 1994-1999
Timeline
Team Supervisor
Consumer Cellular
04.2022 - Current
Operations & AP Manager
Walmart Stores
06.2002 - 08.2019
Some College (No Degree) - Legalman
United States Navy