Amy Smith
Ogden
Summary
Reliable Gate Attendant experienced in managing access control at high-traffic locations. Enhanced security measures and improved visitor experiences through effective crowd management and adherence to regulations. Focused on delivering exceptional customer service and ensuring safe, efficient entry and exit processes.
Overview
21
21
years of professional experience
Work History
Gate Attendant
Republic Services
Ogden
02.2024 - Current
- Managed traffic flow to ensure safe and efficient operations.
- Monitored entry and exit of vehicles at waste management facility.
- Inspected loads for compliance with safety regulations and company policies.
- Assisted customers with disposal procedures and service questions.
- Maintained accurate records of all transactions, including cash received and receipts issued.
- Recorded vehicle information for operational documentation and reporting.
Collections/ Accounts Receivable
iThrive Funding
10.2018 - 07.2020
- Collected on open accounts by contacting various companies, scheduling payment dates, and applying received payments.
- Filed claims with the Ins/Bond company for outstanding balances and followed up until payments were received.
- As a factoring company we provide over the road truck drivers with advancements in order to haul their loads without having to wait for payday.
Truck Scale Supervisor
Bloom Recyclers
02.2016 - 07.2018
- Supervised daily truck scale operations, verifying vehicle information, license plates, commodity types, and weights, while ensuring accurate completion of titles, dismantler's permits, and bills of sale.
- Maintained driver logs, DOT certifications, company truck insurance, and required permits to ensure operational compliance and safety.
- Prepared purchase orders and shipping documents for national and international commodity sales, ensuring compliance with regulations.
- Delivered exceptional customer service by assisting and addressing customer inquiries.
- Ensured daily cash register balance matched sales transactions for financial accuracy.
Materials Management
EMS Solutions/Eveready Staffing
09.2011 - 12.2014
- Managed inventory levels to ensure timely availability of materials.
- Executed data entry tasks with high accuracy and attention to detail. with precision and attention to detail.
- Oversaw warehouse operations to maintain efficient storage and retrieval processes.
- Managed materials by maintaining and receiving inventory using PMD scanning and MRP systems, while also operating on the line.
- Completed data entry to support operational efficiency and accuracy in records.
Production Associate
Sports Molding/Eveready Staffing
09.2011 - 12.2014
- Operated molding machines to produce sports equipment efficiently.
- Operated molding machines and performed various assigned production duties.
- Monitored production quality, ensuring adherence to safety standards and specifications.
- Loaded and unloaded materials, facilitating seamless workflow and effective inventory management.
UPS
AeroTek
01.2009 - 02.2010
- Handled incoming service calls, demonstrating excellent customer service skills and performing fast and accurate data entry for scheduling and billing.
- Executed daily operational tasks with precision in a fast-paced environment.
- Collaborated with diverse coworkers to resolve product and service issues, ensuring customer satisfaction.
- Proposed and implemented ideas to improve team collaboration and achieve desired results.
Assisted Living Personnel
Danville Services
12.2008 - 01.2009
- Administered and logged daily medications, ensuring compliance with health protocols.
- Educated individuals with disabilities in performing daily life skills, enhancing their independence.
- Executed daily operational tasks efficiently accurately and efficiently.
- Proposed creative solutions during team meetings and solutions to enhance team performance and outcomes.
- Collaborated effectively with a varied team of coworkers to accomplish goals and address issues related to our products and services.
Dispatcher
May Trucking
01.2006 - 11.2008
- Managed team of 32 OTR drivers, overseeing dispatch and routing of large fleets across contiguous 48 states to ensure timely deliveries.
- Coordinated driver schedules and routes for timely deliveries.
- Communicated with drivers to provide real-time updates and support.
- Managed freight documentation and ensured accuracy of information.
- Acted as a receptionist while maintaining payroll and routing funds to COM DATA accounts and other billing responsibilities.
Education
GED - Medical Administration
Weber Applied Technology
Skills
- Customer Service
- Crowd control
- Access control
- Cash handling
- Billing
- Data entry
- Record keeping
- Scheduling
- Operational oversight
- Microsoft Office Suite
- Office equipment
- Attention to detail
- Effective communication
- Strong work ethic
- Pricing
- Strong work ethic
Timeline
Gate Attendant
Republic Services
02.2024 - Current
Collections/ Accounts Receivable
iThrive Funding
10.2018 - 07.2020
Truck Scale Supervisor
Bloom Recyclers
02.2016 - 07.2018
Materials Management
EMS Solutions/Eveready Staffing
09.2011 - 12.2014
Production Associate
Sports Molding/Eveready Staffing
09.2011 - 12.2014
UPS
AeroTek
01.2009 - 02.2010
Assisted Living Personnel
Danville Services
12.2008 - 01.2009
Dispatcher
May Trucking
01.2006 - 11.2008
GED - Medical Administration
Weber Applied Technology