Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Server
Finn / Averill / Hilton
Missoula, MT
07.2024 - Current
Provided excellent customer service in a fast-paced dining environment.
Processed payments and handled cash transactions efficiently.
Addressed customer inquiries and resolved issues promptly.
Supported team members during peak service hours effectively.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided excellent customer service to ensure satisfaction.
Server /Team Leader
Lands End Resort
Homer, AK
08.2019 - 06.2024
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Handled money transactions accurately while following company procedures for handling cash payments.
Assisted in training new servers.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Facilitated communication between departments to improve guest experiences.
Maintained a positive work environment that promoted collaboration between team members.
Painting Contractor / Commercial Ships
Self Employed
Homer, AK
01.2023 - 12.2023
Managed painting projects from start to finish, ensuring quality and efficiency.
Collaborated with clients to develop project timelines and design specifications.
Conducted regular inspections to maintain high standards of workmanship and safety.
Kept records of supplies used during each job including paint color codes and quantities purchased.
Consulted with customers regarding their preferences for color schemes and finishes prior to beginning any work.
Healthcare Worker
Community Medical Center / Dr. Offices /
Missoula, MT
07.1996 - 05.2007
Coordinated patient appointments and schedules across multiple departments
Assisted medical staff with patient examinations and procedures
Managed patient records using electronic health systems
Supported physicians in maintaining clinic efficiency
Adhered to HIPAA guidelines when handling confidential information.
Ensured compliance with all applicable regulations and standards of practice.
Maintained accurate documentation of patient information in electronic health records.
Education
Some College (No Degree) - National Security And Law / Senior
Regent University
Virginia Beach, VA
09-2027
Paralegal Certificate - Legal Studies
Summit Career Center / Penn Foster / Paralegal
Missoula, MT
07-2025
Associate of Applied Science - Surgical Technology
University of Montana
Missoula, MT
05-2004
Skills
Customer service
Legal research skills
Legal compliance
Records management
Document filing
Administrative support
Troubleshooting complex problems
Attorney support
Affiliations
Biking, Hiking, Gardening, Skiing,Tennis
Accomplishments
Stars of the Industry for the state of Alaska, Food and Beverage Employee of the year (2023).
1996, Received Most outstanding Campus Leader's by Who Who's among students in American junior colleges.
Languages
German
Professional
Certification
International Business and Diplomatic Protocol Certification 2023. (United States Institute of Diplomacy and Human Rights).
Human Trafficking Prevention Certification 2022. (United States Institute of Diplomacy and Human Rights).
International Summit on Disability Rights Certificate of achievement 2022.
Rebuilding Ukraine.RO Forum Bucharest Certificate of achievement 2023.
References
References available upon request.
Timeline
Server
Finn / Averill / Hilton
07.2024 - Current
Painting Contractor / Commercial Ships
Self Employed
01.2023 - 12.2023
Server /Team Leader
Lands End Resort
08.2019 - 06.2024
Healthcare Worker
Community Medical Center / Dr. Offices /
07.1996 - 05.2007
Some College (No Degree) - National Security And Law / Senior
Regent University
Paralegal Certificate - Legal Studies
Summit Career Center / Penn Foster / Paralegal
Associate of Applied Science - Surgical Technology