AMY STEELE
Ashland,MS
Summary
Dedicated Medical Assistant with proven expertise at ADVANCED OB GYN, excelling in patient scheduling and HIPAA compliance. Enhanced patient experiences through effective communication and streamlined operations, significantly reducing wait times. Proficient in medical terminology and committed to maintaining high standards of care and safety in a fast-paced environment.
Overview
20
20
years of professional experience
Work History
Medical Assistant
ADVANCED OB GYN
09.2005 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Education
MEDICAL ASSISTANT
Concorde Career College
Memphis, TN07-1999
ASHLAND HIGH SCHOOL
ASHLAND, MS05-1987
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
ADVANCED OB GYN
09.2005 - Current
MEDICAL ASSISTANT
Concorde Career College
ASHLAND HIGH SCHOOL
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