Amy Steinberg
Sewell
Summary
Detail-oriented administrative professional with experience supporting a busy high school counseling office in a fast-paced educational environment. Skilled in managing confidential student records, coordinating office operations, and providing exceptional customer service to students, parents, faculty, and community members. Proficient in maintaining accurate records, preparing correspondence, scheduling appointments, and utilizing school information systems to support daily operations. Recognized for strong organizational skills, professionalism, and the ability to manage multiple priorities while fostering a welcoming and efficient school office.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Clerical Assistant
Washington Township Public Schools
Sewell, NJ
10.2017 - Current
- Provide administrative support, ensuring smooth daily operations for a school counseling office.
- Manage student/parent/alumni communications via phone, email, and in-person with accuracy and professionalism.
- Coordinated student awards programs to recognize and celebrate achievements and contributions.
- Oversaw the elementary school website to ensure it reflected current events and resources.
- Collaborated with counselors and interventionists to enhance student success via effective records management and scheduling support.
Assistant Manager (Retail)
Cricket Communications, Verizon Wireless, AT&T Mobility
Wilmington, DE
09.2000 - 03.2012
- Supervised daily store operations, ensuring efficient scheduling, accurate cash management, effective inventory control, and compliance with company procedures.
- Trained, coached, and mentored new employees, strengthening team performance and improving customer service standards.
- Developed strong customer relationship skills by resolving complex issues, managing retention strategies, and handling high-volume communications.
- Recognized with AT&T’s Summit Award for ranking in the top 1% nationally for performance and client satisfaction.
- Coordinated merchandising and community outreach projects, boosting brand visibility and fostering customer engagement.
Education
High School Diploma -
Washington Township High School
Sewell, NJSkills
- Data entry
- Microsoft office
- Document preparation
- Microsoft Office Suite
- Calendar management
- Office management
- Organizational skills
- Analytical thinking
- Multitasking
- Critical thinking
- Problem-solving
Certification
CPR and First Aid Certified
Timeline
Clerical Assistant
Washington Township Public Schools
10.2017 - Current
Assistant Manager (Retail)
Cricket Communications, Verizon Wireless, AT&T Mobility
09.2000 - 03.2012
High School Diploma -
Washington Township High School