Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amy Stevens

Benson,NC

Summary

I am currently seeking a full-time remote position with a successful and established company. I have been working remotely since the start of COVID in March of 2020. I have a dedicated office space in my home. Since returning to the Kelly Eye Center in 2018, my main duties have been clinical as needed, and assisting in surgery scheduling. I am detail-oriented, a good problem solver, and have good communication skills. I am dedicated to learning, growing, and helping those around me to achieve the same goal. Although I have 28+ years of experience in the ophthalmology field, I am not opposed to a career change if it is the right fit.

Overview

29
29
years of professional experience

Work History

Certified Ophthalmic Assistant/Surgery Scheduling Coordinator

Kelly Eye Center For Sight
Raleigh, North Carolina
08.2018 - 07.2025
  • Proficient in MS Word, Teams, Outlook, and Excel.
  • Minor procedure assistance.
  • Scribe.
  • Patient counseling and scheduling for surgery.
  • Chart prep for surgery.
  • Collection and posting of surgical payments.
  • Appointment scheduling.
  • EMR/EHR trained since 2008.
  • Premium IOL experience.
  • Diagnostic testing for eye diseases/disorders.
  • Visual acuity checks, refractions, pupil checks, conf VF, IOL check, dry eye testing, color vision testing, slit lamp exams, OCT, pachymetry, blood pressure checks, blood glucose checks, and pulse checks.
  • Instrument sterilization.
  • Inventory and ordering supplies.
  • Internal chart auditing and technician training.
  • Triage
  • Smart Choice and Weave phone experience.
  • IOL calculations.
  • Formerly CPR and PALS certified.
  • Liaison between the office and all surgery facilities via phone and email.
  • Epic, SIS, and CareLink proficient.
  • Posting all surgical cases and drop orders into Epic/SIS.
  • Communicating with insurance companies to verify benefits

Optometric Technician/Optical Frame Stylist

Johnson Optometric Associates
Garner, North Carolina
01.2014 - 08.2018
  • Same technician duties as Kelly Eye Center.
  • Assisting patients with frame selection.
  • Measuring pupillary distance and seg height.
  • Managed warranty replacements of frames and lenses.
  • Good communication with frame vendors and labs.
  • Filing insurance for VSP/EyeMed, Superior Vision.
  • Dispensing eyeglasses and addressing any patient questions or concerns.

Certified Ophthalmic Assistant

Carolina Eye Associates P.A.
Pinehurst, North Carolina
12.1996 - 12.2000
  • Same technician duties as Kelly Eye Center and Johnson Optometric Associates

Education

Certified Ophthalmic Assistant -

JCAHPO
05-1998

Skills

  • Epic charting
  • Diagnostic testing
  • Procedure assistance
  • Surgical scheduling
  • Customer relationship management
  • Patient counseling
  • Problem solving
  • Effective communication
  • Attention to detail
  • Appointment scheduling
  • Team collaboration
  • Prescription verification
  • Training and mentoring
  • MS Office Suite
  • Patient information documentation
  • Medication administration
  • Telephone triage

References

References available upon request.

Timeline

Certified Ophthalmic Assistant/Surgery Scheduling Coordinator

Kelly Eye Center For Sight
08.2018 - 07.2025

Optometric Technician/Optical Frame Stylist

Johnson Optometric Associates
01.2014 - 08.2018

Certified Ophthalmic Assistant

Carolina Eye Associates P.A.
12.1996 - 12.2000

Certified Ophthalmic Assistant -

JCAHPO
Amy Stevens