Amy Stith
Southampton,PA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Surgical Coordinator
Surgical Associates Of Mansfield
01.2023 - 04.2023
- Coordinated with facilities to set up surgeries.
- Navigate EPIC (EMR system) to access patient information and upload insurance and surgery notes
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Arranged pre-operative and post-operative appointments for surgical patients..
- Educated patients about surgeries and provided treatment plan documentation.
- Checked patients in and out and collected payments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Received and routed laboratory results to correct clinical staff members.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Pharmacy Technician
CVS Pharmacy
07.2021 - 12.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Clinical Medical Assistant
Doylestown Cardiology
08.2018 - 06.2021
- Managed and initiated all telehealth visits for the office.
- triaged and performed troubleshooting on all telehealth calls.
- Proficiency in EMR
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, medication information, symptoms, and allergies.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
CNA
Newtown Podiatry
06.2016 - 08.2018
- Provide procedural and administrative support to the physician.
- pre-visit planning, taking histories and vital signs, medication reconciliation
- support staff in cleaning and sanitizing of exam rooms,
- prepare and maintain supplies and equipment for treatments (including sterilization)
- make impressions of patients feet for casts and orthotic fittings
- dressing and wound care prep for doctor
- maintain patient files and operate autoclave
- proficient in office EMR system
Education
No Degree - Medical Assistant Certification
Bucks County Community College
Newtown, PA05.2018
Associate of Applied Science - Nursing
Gwynedd Mercy University
Gwynedd Valley, PA05.2016
Skills
- Charting Expertise
- Case Management
- Patient Scheduling
- Administrative Duties
- Writing Prescriptions
- Advanced Anatomy Knowledge
- Needs Assessment
- Clerical Support
- EMR Systems
- Customer Service
- Efficiency Improvement
Timeline
Surgical Coordinator
Surgical Associates Of Mansfield
01.2023 - 04.2023
Pharmacy Technician
CVS Pharmacy
07.2021 - 12.2023
Clinical Medical Assistant
Doylestown Cardiology
08.2018 - 06.2021
CNA
Newtown Podiatry
06.2016 - 08.2018
No Degree - Medical Assistant Certification
Bucks County Community College
Associate of Applied Science - Nursing
Gwynedd Mercy University
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