Amy Stratton
Roxbury,CT
Summary
Results-driven professional with a strong background in workflow coordination and process improvement. Known for developing strategies that boost team productivity and ensure adherence to safety and compliance regulations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Coordinator
TJ Max
Southbury, CT
10.2021 - Current
- Managed inventory control processes, maintaining optimal stock levels and reducing discrepancies.
- Trained new staff on best practices in shipping procedures, safety protocols, and compliance standards.
- Oversaw quality control checks of received goods to ensure compliance with specifications and standards.
- Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
- Ensured compliance with all relevant regulations regarding hazardous materials handling, maintaining a safe working environment for the team.
- Trained new employees on company protocols and best practices, contributing to overall team efficiency and cohesion.
- Developed and implemented strategies to improve team productivity and efficiency.
- Resolved conflicts between team members and addressed complaints or grievances.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Handled day-to-day shipping and receiving overseeing more than 360 packages per day.
- Determined staffing needs, developing schedules to staff all shifts.
- Assigned tasks to team members to complete within designated time frames.
Patient Care Observer
Charlotte Hungerford Hospital
Torrington, CT
09.2018 - 07.2021
- Monitoring patients continuously, especially those at risk of self-harm or experiencing confusion, to ensure their safety and well-being.
- Providing companionship
- Assist nursing staff with non-medical tasks.
- Alert medical personal of any changes in patient condition or emergencies ensuring a swift response to potential health issues.
- Document patient activities and behavioral changes.
- Engage in de-escalation techniques and communicate effectively with agitation patients to maintain a calm and safe environment.
Education
Certificate of Technical Studies - Medical Administrative Assistant
Naugatuck Valley Community College
Waterbury, CT10-2025
Skills
- Multitasking and organization
- Customer service
- Data entry
- Goal setting
- Phone and email etiquette
Certification
- CMAA - Certified Medical Administrative Assistant
- PT - Phlebotomy Technician
- CNA - Certified Nurse Assistant
- Certified Dental Assistant
Timeline
Coordinator
TJ Max
10.2021 - Current
Patient Care Observer
Charlotte Hungerford Hospital
09.2018 - 07.2021
Certificate of Technical Studies - Medical Administrative Assistant
Naugatuck Valley Community College